Intel(R) Dual Band Wireless-AC 8265 : The network adapter has returned an invalid value to the driver.

S

Serhii Moisia

Hello, my Wifi connection randomly lost ( sometimes it's once per day, sometimes per hour ) , and then wifi adapter doesn't work at all. I need only hard reset with power button, since the system hangs on Restart blue screen.

I see in Event Viewer -> Windows Logs -> System:

First it's a few warnings with WHEA-Logger source:


A corrected hardware error has occurred.​


Component: PCI Express Root Port​

Error Source: Advanced Error Reporting (PCI Express)​


Primary Bus:Device:Function: 0x0:0x1C:0x5​

Secondary Bus:Device:Function: 0x0:0x0:0x0​

Primary Device Name:pCI\VEN_8086&DEV_9D15&SUBSYS_10611043&REV_F1​

Secondary Device Name:​


Then it's one error with source Netwtw06:


Intel(R) Dual Band Wireless-AC 8265 : The network adapter has returned an invalid value to the driver.​


Then warning:


The network interface "Intel(R) Dual Band Wireless-AC 8265" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 1 time(s) since it was last initialized.​


again hundred of errors with source Netwtw06:


Intel(R) Dual Band Wireless-AC 8265 : The network adapter has returned an invalid value to the driver.​



and eventually warning:


WLAN Extensibility Module has stopped.​


Module Path: C:\WINDOWS\system32\IntelIHVRouter06.dll​




Can you please suggest how I can resolve this problem? I tried to reinstall drivers ( or install the last one ) of Intel(R) Dual Band Wireless-AC 8265, but it didn't help.

Service center is unable to reproduce the problem, since it appears randomly, that's why they can't even replace the module, stating that it works well. I even recorded a video: New video by Sergey Mois .

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