J
JohnDoe-69
I am running Windows 10 which was a free update from Windows 7 proon a HP Elite Book which did have some problems with the mouse moving on its own which i never got to grips with so i switched off the pad and used the touchscreenn
After Windows 10 latest update i have lost my Backspace Enter Right Arrow Keys i have researched and tried keyboard settings turning off Sticky and Filter Keys
I have also removed the driver and tried to update the drivers but still the same outcome looking on the Tabs at Events there are some changes that seem to have been made at the time of the Windows update:
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
21/01/2020 19:23:49 Device Migrated Information Device ACPI\PNP0303\4&1fda26f0&0 was migrated.
Last Device Instance Id: ACPI\PNP0303\4&1fda26f0&0
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0x0
Present: true
21/01/2020 19:23:49 Information Device Configured (Keyboard.inf) Information Device ACPI\PNP0303\4&1fda26f0&0 was configured.
Driver Name: keyboard.inf
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Driver Date: 06/21/2006
Driver Version: 10.0.18362.1
Driver Provider: Microsoft
Driver Section: STANDARD_Inst
Driver Rank: 0xFF0002
Matching Device Id: *PNP0303
Outranked Drivers: oem19.inf:*PNP0303:00FF0002
Device Updated: false
Parent Device: PCI\VEN_8086&DEV_1C4F&SUBSYS_162A103C&REV_04\3&b1bfb68&0&F8
21/01/2020 19:24:02 Device started (i8042prt) Information Device ACPI\PNP0303\4&1fda26f0&0 was started.
Driver Name: keyboard.inf
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Service: i8042prt
Lower Filters:
Upper Filters:
21/01/2020 19:32:32 Information Device Configured (oem 19.inf) Information Device ACPI\PNP0303\4&1fda26f0&0 was configured.
Driver Name: oem19.inf
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Driver Date: 04/21/2009
Driver Version: 6.5.1.2
Driver Provider: Hewlett-Packard Development Company, L.P.
Driver Section: HpqKbFiltr.NTamd64
Driver Rank: 0xFF0002
Matching Device Id: *PNP0303
Outranked Drivers: keyboard.inf:*PNP0303:00FF0002
Device Updated: true
Parent Device: PCI\VEN_8086&DEV_1C4F&SUBSYS_162A103C&REV_04\3&b1bfb68&0&F8
21/01/2020 19:32:32 Device Installed (hpqkbfitr.inf _amd64...) Information
Driver Management concluded the process to install driver hpqkbfiltr.inf_amd64_566798c0eae5ff39 for Device Instance ID ACPI\PNP0303\4&1FDA26F0&0 with the following status: 0x0
Continue reading...
After Windows 10 latest update i have lost my Backspace Enter Right Arrow Keys i have researched and tried keyboard settings turning off Sticky and Filter Keys
I have also removed the driver and tried to update the drivers but still the same outcome looking on the Tabs at Events there are some changes that seem to have been made at the time of the Windows update:
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
21/01/2020 19:23:49 Device Migrated Information Device ACPI\PNP0303\4&1fda26f0&0 was migrated.
Last Device Instance Id: ACPI\PNP0303\4&1fda26f0&0
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0x0
Present: true
21/01/2020 19:23:49 Information Device Configured (Keyboard.inf) Information Device ACPI\PNP0303\4&1fda26f0&0 was configured.
Driver Name: keyboard.inf
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Driver Date: 06/21/2006
Driver Version: 10.0.18362.1
Driver Provider: Microsoft
Driver Section: STANDARD_Inst
Driver Rank: 0xFF0002
Matching Device Id: *PNP0303
Outranked Drivers: oem19.inf:*PNP0303:00FF0002
Device Updated: false
Parent Device: PCI\VEN_8086&DEV_1C4F&SUBSYS_162A103C&REV_04\3&b1bfb68&0&F8
21/01/2020 19:24:02 Device started (i8042prt) Information Device ACPI\PNP0303\4&1fda26f0&0 was started.
Driver Name: keyboard.inf
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Service: i8042prt
Lower Filters:
Upper Filters:
21/01/2020 19:32:32 Information Device Configured (oem 19.inf) Information Device ACPI\PNP0303\4&1fda26f0&0 was configured.
Driver Name: oem19.inf
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Driver Date: 04/21/2009
Driver Version: 6.5.1.2
Driver Provider: Hewlett-Packard Development Company, L.P.
Driver Section: HpqKbFiltr.NTamd64
Driver Rank: 0xFF0002
Matching Device Id: *PNP0303
Outranked Drivers: keyboard.inf:*PNP0303:00FF0002
Device Updated: true
Parent Device: PCI\VEN_8086&DEV_1C4F&SUBSYS_162A103C&REV_04\3&b1bfb68&0&F8
21/01/2020 19:32:32 Device Installed (hpqkbfitr.inf _amd64...) Information
Driver Management concluded the process to install driver hpqkbfiltr.inf_amd64_566798c0eae5ff39 for Device Instance ID ACPI\PNP0303\4&1FDA26F0&0 with the following status: 0x0
Continue reading...