Major issues going on with home PC ...i am the only one on personal pc but cant sign in ... and listed as child on outlook ??

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eastsider13

Ok a lot of werid things going on with home PC .. I have 3 profile names to sign into and cant except for 1 that I never made ? theres no password to sign in on ... its an outlook email I didn't make .. had cox care try to remotely sign in and they couldn't get in said it was being blocked and asked if theres a flag on bottom of page ? as I hit the outlook email ( I didn't make ) literally 3 names rolled out of my name (email) ive never seen anything like it.. emails said : *** Email address is removed for privacy *** *** Email address is removed for privacy *** *** Email address is removed for privacy *** crazy!@ I do NOT KNOW THIS PERSON.. looked under contacts and it has a "papi Rabbi" as family/contact yet im listed of my children I had in pc are empty.. its all empty ? how do I get this off .. pc says it connected to wi fi but on that account says airplane mode cant change it.. took both pc's it to computer geeks at best buy and all they did was reinstall windows,,can anyone help me clear this of my computer I cant get to F10, command prompt bios etc when pc starts it goes to black screen and says YOUR CASE HAS BEEN OPENED' in red hit key to resume and it goes to windows sign in plz h its hard to find a mobile device I can actually search for info both iphones had paired with computer ? now my iPhone cant call out or answer calls can only message ...

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