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Hi, First let me say I am no PC tecchie, but know a bit and can work through problems using a bit of logic, so....
I had this problem this week on a friends Lenovo notebook laptop. Update was advising the pc needed to be updated to 1909 but there was insufficient space. It has a 30gb drive which had only 2gb free. Windows update assistant stated it could not complete the update as there was not enough room on the drive and to free up space, or use option 2 which is to use an external drive with at least 11gb free space. I connected a 16gb empty USB, but the option to use was not made available. Also tried reformatting the usb to NTFS but no luck. Connected a proper 250gb external drive and tried again, same issue.
After a lot of messing about trying different solutions I finally got the update to work, here's what I did,
1. Deleted Windows Update Assistant in remove programs.
2. Still connected proper external Hard Drive, (don't know if this will work with the USB as never tried it).
3. From Control panel go to Updates and Security > Windows Update
4. check for updates, or if that is already done, Download now.
It downloaded then started the install, then asked for more space, but the option to select the external 250gb drive was now available, so that was selected, and the install completed. It took all night, leave to its own devices after a while.
I think its the Download Assistant at fault, when its installed, updates will always default to there. When its uninstalled and no longer available, update uses the control panel settings and not the faulty assistant.
After the update, you will, be asked if you wish to free up space by deleting windows(old), I did as things were working fine. After the this I checked the C drive for space and low and behold there was now 14gb free. Hooray.....
Continue reading...
I had this problem this week on a friends Lenovo notebook laptop. Update was advising the pc needed to be updated to 1909 but there was insufficient space. It has a 30gb drive which had only 2gb free. Windows update assistant stated it could not complete the update as there was not enough room on the drive and to free up space, or use option 2 which is to use an external drive with at least 11gb free space. I connected a 16gb empty USB, but the option to use was not made available. Also tried reformatting the usb to NTFS but no luck. Connected a proper 250gb external drive and tried again, same issue.
After a lot of messing about trying different solutions I finally got the update to work, here's what I did,
1. Deleted Windows Update Assistant in remove programs.
2. Still connected proper external Hard Drive, (don't know if this will work with the USB as never tried it).
3. From Control panel go to Updates and Security > Windows Update
4. check for updates, or if that is already done, Download now.
It downloaded then started the install, then asked for more space, but the option to select the external 250gb drive was now available, so that was selected, and the install completed. It took all night, leave to its own devices after a while.
I think its the Download Assistant at fault, when its installed, updates will always default to there. When its uninstalled and no longer available, update uses the control panel settings and not the faulty assistant.
After the update, you will, be asked if you wish to free up space by deleting windows(old), I did as things were working fine. After the this I checked the C drive for space and low and behold there was now 14gb free. Hooray.....
Continue reading...