Stuck on at 95% in automatic updates

B

BeeDavies

Last night my Laptop started to install some updates. I have been using Windows 8 (Windows 10 wouldn't let me play video files). Everything was going well but then it got stuck at 95%. I left it for several hours and it didn't clear. I forced a restart by holding the on/off button down as suggested in the help forums. It started the updates but got stuck again. I'm not sure what to do as I never get to the Windows screen to try and investigate. So far I haven't been able to work out how to get it to start in Safe Mode either. I would be grateful if anyone had any suggestions.


Thank you :)

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