WMI Error's on machine GWMI : Critical Error

R

ryanmcintyre

Hello,

So we have a small basic infrastructure where we have Veeam installed on a physical server that is backing up our virtual servers off of our one host. When we run Veeam we get a Critical error every time we try to backup the servers. This has been identified as being an issue WMI on the machine by the Veeam support team.

Basically Veeam is failing because it can't run a particular WMI query, when I run the query in powershell I get the same Critical error message that I receive in Veeam. -

PS C:\Windows\system32> gwmi -Query "select * from win32_computersystemproduct" | fl *
gwmi : Critical error
At line:1 char:1
+ gwmi -Query "select * from win32_computersystemproduct" | fl *
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: :)) [Get-WmiObject], ManagementException
+ FullyQualifiedErrorId : GetWMIManagementException,Microsoft.PowerShell.Commands.GetWmiObjectCommand


I have rebuilt the server several times with different ISO's and versions of Veeam, I have also tried the recreate the WMI Repo and verify that the repo is in tact, Veeam support are saying this is a problem with the machine and not their software and we are running out of ideas?

Any help would be great.

Thanks.

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