D
DS256
I recently upgraded my Dell XPS 8700 (see config at end). I had problems getting an upgrade to work. Finally got the upgrade on ISO image to take.
I'd experience several blue screens since the upgrade. Finally, it failed completely saying that the system file \windows\System32\drivers\ACPIEX.SYS was missing or corrupt.
I had both Bitdefender and MalwareBytes installed and suspect one or both could have been causing problems now.
I booted recovery to the command prompt where I ran DISM and SFC. There were no apparent errors in DISM but SFC froze. No disk action; ^C did not work; I had a NOTEPAD window opened but it froze when I tried to open the log file. I was forced to power down the system.
On the reboot I restarted the SFC then noted that Notepad was able to open the zero length SFC_LOG.TXT file where I found the following error.
X:\windows\system32>sfc /scannow /offbootdir=d:\ /offwindir=d:\windows /offlogfile=d:\sfc1_log.txt
...
0000155b [SR] Repairing 1 components
0000155c [SR] Beginning Verify and Repair transaction
0000155d [SR] Cannot repair member file [l:10]'acpiex.sys' of Microsoft-Windows-ACPIEx, version 10.0.18362.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, file is missing
0000155e (F) Failed on regenerating file [l:10]'acpiex.sys'
0000155f [SR] Unable to repair \??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-acpiex_31bf3856ad364e35_10.0.18362.1_none_0728159f56317746\\[l:10]'acpiex.sys'
00001560 [SR] Repaired file \??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-acpiex_31bf3856ad364e35_10.0.18362.1_none_0728159f56317746\\[l:10]'acpiex.sys' by copying from backup
00001561 [SR] Cannot repair member file [l:10]'acpiex.sys' of Microsoft-Windows-ACPIEx, version 10.0.18362.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, file is missing
00001562 [SR] This component was referenced by [l:157]'Microsoft-Windows-Client-Desktop-Required-Package0110~31bf3856ad364e35~amd64~~10.0.18362.449.9DDB169496D49B85C5AD40F10CC806CB3D4D42C2660E3D1805DFE5B29F799326'
00001563 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\Drivers\\acpiex.sys; source file in store is also corrupted
00001564 [SR] Repair complete
00001565 [SR] Committing transaction
...
Any ideas of how I can get a new copy of ACPIEX.SYS? I'm not sure if it's downloadable since the error seems to imply it is generated.
Here's my Dell XPS 8700 config.
Component
730-5199 : Fixed Hardware Configuration
658-BBKU : Additional Software
658-BBDL : Dell SRV Software 6235
630-AAAV : Software: Microsoft Office 201 3 Trial, MUI
580-AAFY : Dell KB213 Wired Multimedia Ke yboard, US-English
570-AAAG : Dell Laser Mouse
555-BBBM : Intel Centrino Advanced-N 6235 , 2x2 agn + Bluetooth
520-AAAO : No speakers
510-BBBH : Creative Sound Blaster Recon3D PCIe Audio Sound Card
490-BBCT : NVIDIA GeForce GTX 650 Ti 1.0GB GDDR5
469-2486 : CFI Not Included
461-8389 : No Virus Protection Requested
429-AAAI : Tray Load Blu-ray Drive (Reads Blu Ray and Writes to DVD/CD)
421-7997 : No PDVD
421-5739 : Windows 7 Professional 64 bit, English, No Media
Continue reading...
I'd experience several blue screens since the upgrade. Finally, it failed completely saying that the system file \windows\System32\drivers\ACPIEX.SYS was missing or corrupt.
I had both Bitdefender and MalwareBytes installed and suspect one or both could have been causing problems now.
I booted recovery to the command prompt where I ran DISM and SFC. There were no apparent errors in DISM but SFC froze. No disk action; ^C did not work; I had a NOTEPAD window opened but it froze when I tried to open the log file. I was forced to power down the system.
On the reboot I restarted the SFC then noted that Notepad was able to open the zero length SFC_LOG.TXT file where I found the following error.
X:\windows\system32>sfc /scannow /offbootdir=d:\ /offwindir=d:\windows /offlogfile=d:\sfc1_log.txt
...
0000155b [SR] Repairing 1 components
0000155c [SR] Beginning Verify and Repair transaction
0000155d [SR] Cannot repair member file [l:10]'acpiex.sys' of Microsoft-Windows-ACPIEx, version 10.0.18362.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, file is missing
0000155e (F) Failed on regenerating file [l:10]'acpiex.sys'
0000155f [SR] Unable to repair \??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-acpiex_31bf3856ad364e35_10.0.18362.1_none_0728159f56317746\\[l:10]'acpiex.sys'
00001560 [SR] Repaired file \??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-acpiex_31bf3856ad364e35_10.0.18362.1_none_0728159f56317746\\[l:10]'acpiex.sys' by copying from backup
00001561 [SR] Cannot repair member file [l:10]'acpiex.sys' of Microsoft-Windows-ACPIEx, version 10.0.18362.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, file is missing
00001562 [SR] This component was referenced by [l:157]'Microsoft-Windows-Client-Desktop-Required-Package0110~31bf3856ad364e35~amd64~~10.0.18362.449.9DDB169496D49B85C5AD40F10CC806CB3D4D42C2660E3D1805DFE5B29F799326'
00001563 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\Drivers\\acpiex.sys; source file in store is also corrupted
00001564 [SR] Repair complete
00001565 [SR] Committing transaction
...
Any ideas of how I can get a new copy of ACPIEX.SYS? I'm not sure if it's downloadable since the error seems to imply it is generated.
Here's my Dell XPS 8700 config.
Component
730-5199 : Fixed Hardware Configuration
658-BBKU : Additional Software
658-BBDL : Dell SRV Software 6235
630-AAAV : Software: Microsoft Office 201 3 Trial, MUI
580-AAFY : Dell KB213 Wired Multimedia Ke yboard, US-English
570-AAAG : Dell Laser Mouse
555-BBBM : Intel Centrino Advanced-N 6235 , 2x2 agn + Bluetooth
520-AAAO : No speakers
510-BBBH : Creative Sound Blaster Recon3D PCIe Audio Sound Card
490-BBCT : NVIDIA GeForce GTX 650 Ti 1.0GB GDDR5
469-2486 : CFI Not Included
461-8389 : No Virus Protection Requested
429-AAAI : Tray Load Blu-ray Drive (Reads Blu Ray and Writes to DVD/CD)
421-7997 : No PDVD
421-5739 : Windows 7 Professional 64 bit, English, No Media
Continue reading...