Unable to uninstall MS HIS 2009

Umesh KL · Feb 25, 2020

Microsoft Host Integration server 2009 is no longer required for our applications and is trying to uninstall the same from the server, however uninstall ended up with error and the log is detailed below -

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=== Logging started at: 12:44:07 PM Wednesday, 26 February 2020 Build: 8.0.3608.0 Calling process: C:\Program Files\Microsoft Host Integration Server 2009\Setup.exe === The current user is ****. Computer name: **** OS Version: 6.0 Build: 6003 Service Pack: 2.0 Suite: 16 Product Type: 3

[12:44:07 PM Info] Command Line: C:\Program Files\Microsoft Host Integration Server 2009\Setup.exe /SetupXML C:\Program Files\Microsoft Host Integration Server 2009\Msi\HIServer_x64.xml

[12:44:07 PM Info] Language: 1033

[12:44:07 PM Info] Current version of msi.dll is: 4.5 build: 6003 platform: 2

[12:44:07 PM Info] Raw module path: C:\Program Files\Microsoft Host Integration Server 2009\Setup.exe

[12:44:07 PM Info] Universal module path: C:\Program Files\Microsoft Host Integration Server 2009\Setup.exe

[12:44:07 PM Info] Raw module path: C:\Program Files\Microsoft Host Integration Server 2009\Setup.exe

[12:44:07 PM Info] Universal module path: C:\Program Files\Microsoft Host Integration Server 2009\Setup.exe === Logging stopped: 12:44:07 PM Wednesday, 26 February 2020 === === Logging started at: 12:44:08 PM Wednesday, 26 February 2020 Build: 8.0.3608.0 Calling process: C:\Users\****~1\AppData\Local\Temp\EBZ16121.tmp\Setup.exe === The current user is ****. Computer name: **** OS Version: 6.0 Build: 6003 Service Pack: 2.0 Suite: 16 Product Type: 3

[12:44:08 PM Info] Command Line: C:\Program Files\Microsoft Host Integration Server 2009\Setup.exe /Relaunch /RunningFromTemp /SetupXML C:\Users\****~1\AppData\Local\Temp\EBZ16121.tmp\HIServer_x64.xml

[12:44:08 PM Info] Language: 1033

[12:44:08 PM Info]

[12:44:09 PM Info] Product code: {2D281577-9214-4549-B14A-2562BB6E44BB}

[12:44:09 PM Info] Product name: Microsoft Host Integration Server 2009

[12:44:09 PM Info] Product PIDSKU: HJA-00455

[12:44:09 PM Info] Product Code (MPC): 01570

[12:44:09 PM Info] OEMID:

[12:44:09 PM Info] Product is already installed.

[12:44:09 PM Info] Successfully opened Msi package: D:\temp\en_host_integration_server_2009_x86_and_x64_cd_x15-48642\Msi\x64\Msi\x64\HIServer.msi

[12:44:09 PM Info] Initializing Component Updater ...

[12:44:09 PM Info] Initialized Component Updater

[12:44:09 PM Info] Detecting platform component: Setup runtime files

[12:44:09 PM Info] The minimum required version is: 8.0.3608.0

[12:44:09 PM Info] The currently installed version is: 8.0.3608.0

[12:44:09 PM Info] The minimum required version is: 8.0

[12:44:09 PM Info] The currently installed version is: 8.0.3608.0

[12:44:09 PM Info] Component already installed.

[12:44:09 PM Info] Detecting platform component: Microsoft .Net Framework 3.5 SP1

[12:44:09 PM Info] The minimum required version is: 3.5.30729.0

[12:44:09 PM Info] The currently installed version is: 3.5.30729.01

[12:44:09 PM Info] Component already installed.

[12:44:09 PM Info] Detecting platform component: Enterprise Single Sign-On Server

[12:44:09 PM Info] Component is not installed.

[12:44:09 PM Info] Detecting platform component: Enterprise Single Sign-On Server Password Management

[12:44:09 PM Info] Component is not installed.

[12:44:09 PM Info] Detecting platform component: Enterprise Single Sign-On Administration

[12:44:09 PM Info] Component is not installed.

[12:44:09 PM Info] Detecting platform component: Enterprise Single Sign-On Administration SDK

[12:44:09 PM Info] Component is not installed.

[12:44:09 PM Info] Detecting platform component: Microsoft Visual Studio.NET 2005

[12:44:09 PM Info] The minimum required version is: 8.0.50727.00

[12:44:09 PM Info] The currently installed version is: C:\Program Files (x86)\Microsoft Visual Studio 8\Common7\IDE\devenv.exe

[12:44:09 PM Info] Component is not installed.

[12:44:09 PM Info] Detecting platform component: Microsoft Document Explorer 2008

[12:44:09 PM Info] The minimum required version is: 9.0.21022

[12:44:09 PM Info] The currently installed version is: 9.0.21022

[12:44:09 PM Info] The minimum required version is: 9.0

[12:44:09 PM Info] The currently installed version is: 9.0.21022

[12:44:09 PM Info] Component already installed.

[12:44:09 PM Info] Detecting platform component: Microsoft BizTalk Server

[12:44:09 PM Info] Component is not installed.

[12:44:09 PM Info] No updates were found on the SUS server to download.

[12:44:13 PM Info] MSI command line: REMOVE=ALL INSTALLDIR="C:\Program Files\Microsoft Host Integration Server 2009\" FILESINUSEERROR="" REINSTALLMODE=vomus

[12:44:13 PM Info] MSI command line is REMOVE=ALL INSTALLDIR="C:\Program Files\Microsoft Host Integration Server 2009\" FILESINUSEERROR="" REINSTALLMODE=vomus

[12:44:14 PM Info] Action 12:44:14: FindRelatedProducts. Searching for related applications

[12:44:15 PM Info] Action 12:44:15: AppSearch. Searching for installed applications

[12:44:15 PM Info] Action 12:44:15: LaunchConditions. Evaluating launch conditions

[12:44:15 PM Info] Action 12:44:15: CostInitialize. Computing space requirements

[12:44:15 PM Info] Action 12:44:15: FileCost. Computing space requirements

[12:44:15 PM Info] Action 12:44:15: CostFinalize. Computing space requirements

[12:44:16 PM Info] Action 12:44:16: SetODBCFolders. Initializing ODBC directories

[12:44:16 PM Info] Action 12:44:16: InstallValidate. Validating install

[12:44:28 PM Info] Action 12:44:28: RemoveExistingProducts. Removing applications

[12:45:05 PM Info] Action 12:45:05: GenerateScript. Generating script operations for action:

[12:45:05 PM Info] Action 12:45:05: ProcessComponents. Updating component registration

[12:45:05 PM Info] Action 12:45:05: UnpublishComponents. Unpublishing Qualified Components

[12:45:05 PM Info] Action 12:45:05: MsiUnpublishAssemblies. Unpublishing assembly information

[12:45:05 PM Info] Action 12:45:05: UnpublishFeatures. Unpublishing Product Features

[12:45:05 PM Info] Action 12:45:05: StopServices. Stopping services

[12:45:06 PM Info] Action 12:45:06: DeleteServices. Deleting services

[12:45:06 PM Info] Action 12:45:06: UnregisterComPlus. Unregistering COM+ Applications and Components

[12:45:06 PM Info] Action 12:45:06: SelfUnregModules. Unregistering modules

[12:45:06 PM Info] Action 12:45:06: UnregisterTypeLibraries. Unregistering type libraries

[12:45:06 PM Info] Action 12:45:06: RemoveODBC. Removing ODBC components

[12:45:06 PM Info] Action 12:45:06: UnregisterFonts. Unregistering fonts

[12:45:06 PM Info] Action 12:45:06: RemoveRegistryValues. Removing system registry values

[12:45:08 PM Info] Action 12:45:08: UnregisterClassInfo. Unregister Class servers

[12:45:08 PM Info] Action 12:45:08: UnregisterExtensionInfo. Unregistering extension servers

[12:45:08 PM Info] Action 12:45:08: UnregisterProgIdInfo. Unregistering program identifiers

[12:45:08 PM Info] Action 12:45:08: UnregisterMIMEInfo. Unregistering MIME info

[12:45:08 PM Info] Action 12:45:08: RemoveIniValues. Removing INI files entries

[12:45:08 PM Info] Action 12:45:08: RemoveShortcuts. Removing shortcuts

[12:45:08 PM Info] Action 12:45:08: RemoveEnvironmentStrings. Updating environment strings

[12:45:08 PM Info] Action 12:45:08: RemoveDuplicateFiles. Removing duplicated files

[12:45:08 PM Info] Action 12:45:08: RemoveFiles. Removing files

[12:45:08 PM Info] Action 12:45:08: RemoveFolders. Removing folders

[12:45:08 PM Info] Action 12:45:08: CreateFolders. Creating folders

[12:45:08 PM Info] Action 12:45:08: MoveFiles. Moving files

[12:45:08 PM Info] Action 12:45:08: InstallFiles. Copying new files

[12:45:08 PM Info] Action 12:45:08: DuplicateFiles. Creating duplicate files

[12:45:08 PM Info] Action 12:45:08: PatchFiles. Patching files

[12:45:08 PM Info] Action 12:45:08: BindImage. Binding executables

[12:45:08 PM Info] Action 12:45:08: CreateShortcuts. Creating shortcuts

[12:45:08 PM Info] Action 12:45:08: RegisterClassInfo. Registering Class servers

[12:45:08 PM Info] Action 12:45:08: RegisterExtensionInfo. Registering extension servers

[12:45:08 PM Info] Action 12:45:08: RegisterProgIdInfo. Unregistering program identifiers

[12:45:08 PM Info] Action 12:45:08: RegisterMIMEInfo. Registering MIME info

[12:45:08 PM Info] Action 12:45:08: InstallServices. Installing new services

[12:45:08 PM Info] Action 12:45:08: WriteRegistryValues. Writing system registry values

[12:45:08 PM Info] Action 12:45:08: WriteIniValues. Writing INI files values

[12:45:08 PM Info] Action 12:45:08: WriteEnvironmentStrings. Updating environment strings

[12:45:08 PM Info] Action 12:45:08: RegisterFonts. Registering fonts

[12:45:08 PM Info] Action 12:45:08: InstallODBC. Installing ODBC components

[12:45:08 PM Info] Action 12:45:08: RegisterTypeLibraries. Registering type libraries

[12:45:08 PM Info] Action 12:45:08: SelfRegModules. Registering modules

[12:45:09 PM Info] Action 12:45:09: RegisterComPlus. Registering COM+ Applications and Components

[12:45:09 PM Info] Action 12:45:09: StartServices. Starting services

[12:45:09 PM Info] Action 12:45:09: RegisterUser. Registering user

[12:45:09 PM Info] Action 12:45:09: RegisterProduct. Registering product

[12:45:09 PM Info] Action 12:45:09: PublishComponents. Publishing Qualified Components

[12:45:09 PM Info] Action 12:45:09: MsiPublishAssemblies. Publishing assembly information

[12:45:09 PM Info] Action 12:45:09: PublishFeatures. Publishing Product Features

[12:45:09 PM Info] Action 12:45:09: PublishProduct. Publishing product information

[12:45:10 PM Info] Action 12:45:10: ProcessComponents. Updating component registration

[12:45:12 PM Info] Action 12:45:12: MsiUnpublishAssemblies. Unpublishing assembly information

[12:45:12 PM Info] Action 12:45:12: UnpublishFeatures. Unpublishing Product Features

[12:45:13 PM Info] Action 12:45:13: StopServices. Stopping services

[12:45:13 PM Info] Action 12:45:13: DeleteServices. Deleting services

[12:45:13 PM Info] Action 12:45:13: RemoveODBC. Removing ODBC components

[12:45:13 PM Info] Action 12:45:13: Rollback. Rolling back action:

[12:45:16 PM Info] Detailed Log information for product D:\temp\en_host_integration_server_2009_x86_and_x64_cd_x15-48642\Msi\x64\Msi\x64\HIServer.msi is available at DetailedLog

[12:45:16 PM Info] MSI installation returned 1603 - Fatal error during installation.

[12:45:16 PM Error] Error 0 occurred during MSI installation.

[12:45:16 PM Error] Action 12:45:13: Rollback. Rolling back action:

[12:45:16 PM Error] === Logging stopped: 12:45:20 PM Wednesday, 26 February 2020 ===

Error code from detailed log is -

MSI (s) (54:54) [12:45:16:417]: Product: Microsoft Host Integration Server 2009 -- Removal failed.

MSI (s) (54:54) [12:45:16:417]: Windows Installer removed the product. Product Name: Microsoft Host Integration Server 2009. Product Version: 8.0.3608.0. Product Language: 1033. Removal success or error status: 1603.

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Below are 2 different approaches tried -

1. By removing the entry in registry, but that didn't help in removing the program from installed list.

2. To run the microsoft debugger tool, - https://support.microsoft.com/en-us...hat-block-programs-being-installed-or-removed. However, the files of type .diagcab are not detectable and cant install any other software as the server is in restricted zone.

Any suggestions why this fatal error is reported or on any other approach to uninstall the tool from the server?

Please note that 3rd party 'Force Uninstall' tools are not preferable as we are required to run this on restricted zone server.

Thanks in advance!

Best Regards.

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Unable to uninstall MS HIS 2009

Umesh KL

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