Application Error - SolidWorks - Windowscrash

[V.Sayilgan]

Dear Community,

I am working with a new Laptop. I need to work with the application, named SolidWorks but the program won´t go further as its first loading page.

I can click on the icon to start the program but it crashes after showing the starting window for 1-2 seconds.

I tried to talk with it support of solidworks but they told me, this problem is with windows. They couldn´t do anything. Starting this program as an admin won´t solve the problem.


here is the log of this error:


Name der fehlerhaften Anwendung: sldworks.exe, Version: 27.5.0.72, Zeitstempel: 0x5dbccd55
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.18362.628, Zeitstempel: 0xf96f12ee
Ausnahmecode: 0xe06d7363
Fehleroffset: 0x000000000003a839
ID des fehlerhaften Prozesses: 0x1ebc
Startzeit der fehlerhaften Anwendung: 0x01d5f146033bf299
Pfad der fehlerhaften Anwendung: C:\Program Files\SOLIDWORKS Corp\SOLIDWORKS\sldworks.exe
Pfad des fehlerhaften Moduls: C:\Windows\System32\KERNELBASE.dll
Berichtskennung: bc2ec732-e9b8-47de-8a02-27a4d3779167
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

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