A
ArbieCan
I have black screens at random. Usually using my day trading platform. The last error was:
Description: A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffae03d8824010
Parameter 2: fffff80536b25850
Parameter 3: 0
Parameter 4: 4
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
I use three Samsung 28" 4K monitors.
DELL told me to pound salt, because this is a software issue. I purchased the 5 year hardware warranty but... you know. Microsoft... are you there? DELL says this is your problem!? Anyone? Thank you for listening.
| 1 | XPS 8930 Base |
| 1 | Safety/Environment and Regulatory Guide (English/French Multi-language) |
| 1 | DW1810 driver |
| 1 | 16GB DDR4 at 2666MHz Dual Channel |
| 1 | M.2 256GB PCIe x4 SSD + 2TB 7200 rpm Hard Drive |
| 1 | Tray load DVD Drive (Reads and Writes to DVD/CD) |
| 1 | US Power Cord |
| 1 | If accessories are purchased, they may ship separately |
| 1 | NVIDIA(R) GeForce(R) GTX 1060 with 6GB GDDR5 Graphics Memory |
| 1 | Integrated with WAVE MAXXAudio Pro |
| 1 | No speakers |
| 1 | 802.11ac 1x1 WiFi and Bluetooth |
| 1 | Dell USB Mouse |
| 1 | Black Dell KB216 Wired Multi-Media Keyboard English |
| 1 | Windows 10 Home 64bit English |
| 1 | Dell Limited Hardware Warranty Initial Year |
| 1 | Onsite/In-Home Service After Remote Diagnosis, 1 Year |
| 1 | Onsite/In-Home Service After Remote Diagnosis, 2 Years Extended |
| 1 | Dell Limited Hardware Warranty Extended Year(s) |
| 1 | FEE AS OF MAY 1 2018 British Columbia $1.40, Environmental Handling Fee for Desktop Including Peripherals |
| 1 | Special Edition Silver Plastic Bezel Chassis (460W) |
| 1 | Direct Shipping |
| 1 | Dell.com Order |
| 1 | Dell.com Order |
| 1 | 8th Generation Intel Core i7-8700 6-Core Processor (12MB Cache, up to 4.6 GHz) |
| 1 | No Option Included |
| 1 | Windows 10 Placemat |
| 1 | Intel(R) Core(TM) i7 Processor Label |
| 1 | Regulatory Label |
| 1 | McAfee Live Safe XPS 12 Month Subscription |
| 1 | Windows System driver, XPS 8930 |
| 1 | CMS Essentials DVD no Media |
| 1 | McAfee(R) 30day Trial |
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