ONDRIVE IS LOSING FILES that have been backed up manually using File Explorer in WIN 10

G

GregoryPerkins1

I have a few hundred folders and sub folders in four different logical drives on my Win 10 desktop.


I do not want any automatic backup to ONEDRIVE and I think I have turned that feature off.

The account has been upgraded to 1 Terabyte in capacity via subscription to Office 365.


What I want to do is manually copy folders and contents into select folders that I set up

on ONEDRIVE with folder names such as BACKUP-March 17-20. I have been doing

that for over a year now using WIN 10 File Explorer. I am having a real problem now in that

when I look at the folder contents on ONEDRIVE with some folders I can see the files individually

using File Explorer which shows file size and creation date but when the collection of files are

JPG image files I cannot view them or download them back to my WIN 10 desktop.


So this is catastrophic. I have sent the files to backup in Onedrive and now I cannot retrieve them.


I am doing the manual backups because by dating the backup folders I can create a type

of version control and I want to later be about to retrieve certain files from certain date periods.


For some folders ( repeatable ) I get an error message that says something like "cloud server not running"

The result is that without being able to retrieve these files they are "LOST". This is not what backup is supposed to be !


In essence, what I am doing and want to do is manage the ONEDRIVE cloud storage "EXACTLY" like it was simply an additional

ONE terabyte logical drive on my desktop that I can copy files to and from.


I really need for someone in tech support to see how this is failing. I would be willing to pay for this support if necessary.


I want to emphasize that I do NOT want any kind of automatic synchronization of files. I want to manage everything manually.

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