direct 3d not available

E

elouejfeten

Hi!



I would like an assistance about my DirectX installation.


I tried to run a couple of games one which needs directx

the game i run causes me that error

"Failed to create Dummy D3D11CreateDevice"

Here is my System and Display Information ( from DirectX Diagnostic Tool)



------------------

System Information
------------------
Time of this report: 3/26/2020, 12:33:28
Machine name: FETEN-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.200102-1707)
Language: French (Regional Setting: French)
System Manufacturer: HP
System Model: HP Laptop 15-da0xxx
BIOS: InsydeH2O Version 05.12.09F.01
Processor: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz (8 CPUs), ~1.8GHz
Memory: 8192MB RAM
Available OS Memory: 7980MB RAM
Page File: 3190MB used, 12765MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: Intel(R) SKL/KBL Mobile/Desktop Graphics Chipset Accelerated VGA BIOS
DAC type: 8 bit
Device Key: Enum\PCI\VEN_8086&DEV_5917&SUBSYS_84A7103C&REV_07
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1366 x 768 (32 bit) (1Hz)
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Driver Name: vga
Driver File Version: 6.01.7600.16385 (French)
Driver Version: 6.1.7600.16385
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: 7/14/2009 00:38:47, 15360 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-1A57-11CF-8D33-17B9A9C2CB35}
Vendor ID: 0x8086
Device ID: 0x5917
SubSys ID: 0x84A7103C
Revision ID: 0x0007
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C84A7&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.24519 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/19/2020 00:40:15, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.24519 (English)
Driver Attributes: Final Retail
Date and Size: 1/19/2020 00:40:15, 350208 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 174.2 GB
Total Space: 249.4 GB
File System: NTFS
Model: HGST HTS541010B7E610

Drive: D:
Free Space: 0.5 GB
Total Space: 0.5 GB
File System: NTFS
Model: HGST HTS541010B7E610

Drive: E:
Free Space: 116.0 GB
Total Space: 300.0 GB
File System: NTFS
Model: HGST HTS541010B7E610

Drive: F:
Free Space: 274.3 GB
Total Space: 403.9 GB
File System: NTFS
Model: HGST HTS541010B7E610

Drive: G:
Model: hp DVDRW GUE1N
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.23403 (French), , 0 bytes

--------------
System Devices
--------------
Name: Mobile 6th/7th Generation Intel(R) Processor Family I/O Thermal subsystem - 9D31
Device ID: PCI\VEN_8086&DEV_9D31&SUBSYS_84A7103C&REV_21\3&11583659&0&A2
Driver: n/a

Name: Intel(R) Xeon(R) E3 - 1200 v6/7th Gen Intel(R) Core(TM) Host Bridge/DRAM Registers - 5914
Device ID: PCI\VEN_8086&DEV_5914&SUBSYS_84A7103C&REV_08\3&11583659&0&00
Driver: n/a

Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_9D2F&SUBSYS_84A7103C&REV_21\3&11583659&0&A0
Driver: n/a

Name: Intel(R) ICH8M-E/ICH9M-E SATA RAID Controller
Device ID: PCI\VEN_8086&DEV_282A&SUBSYS_84A7103C&REV_21\3&11583659&0&B8
Driver: n/a

Name: Mobile 6th/7th Generation Intel(R) Processor Family I/O SMBUS - 9D23
Device ID: PCI\VEN_8086&DEV_9D23&SUBSYS_84A7103C&REV_21\3&11583659&0&FC
Driver: n/a

Name: Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) Gaussian Mixture Model - 1911
Device ID: PCI\VEN_8086&DEV_1911&SUBSYS_84A7103C&REV_00\3&11583659&0&40
Driver: n/a

Name: Mobile 6th/7th Generation Intel(R) Processor Family I/O PMC - 9D21
Device ID: PCI\VEN_8086&DEV_9D21&SUBSYS_84A7103C&REV_21\3&11583659&0&FA
Driver: n/a

Name: Intel(R) Dynamic Platform and Thermal Framework Processor Participant
Device ID: PCI\VEN_8086&DEV_1903&SUBSYS_84A7103C&REV_08\3&11583659&0&20
Driver: n/a

Name: Mobile 6th/7th Generation Intel(R) Processor Family I/O PCI Express Root Port #6 - 9D15
Device ID: PCI\VEN_8086&DEV_9D15&SUBSYS_84A7103C&REV_F1\3&11583659&0&E5
Driver: n/a

Name: Realtek RTL8821CE 802.11ac PCIe Adapter
Device ID: PCI\VEN_10EC&DEV_C821&SUBSYS_831A103C&REV_00\4&88BF02A&0&00E5
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_9D71&SUBSYS_84A7103C&REV_21\3&11583659&0&FB
Driver: n/a

Name: Mobile 6th/7th Generation Intel(R) Processor Family I/O PCI Express Root Port #5 - 9D14
Device ID: PCI\VEN_8086&DEV_9D14&SUBSYS_84A7103C&REV_F1\3&11583659&0&E4
Driver: n/a

Name: Realtek PCIe GbE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_84A7103C&REV_15\4&2EB771BE&0&00E4
Driver: n/a

Name: Mobile 7th Generation Intel(R) Processor Family I/O LPC Controller (U with iHDCP2.2 Premium) - 9D4E
Device ID: PCI\VEN_8086&DEV_9D4E&SUBSYS_84A7103C&REV_21\3&11583659&0&F8
Driver: n/a

Name: Mobile 6th/7th Generation Intel(R) Processor Family I/O PCI Express Root Port #1 - 9D10
Device ID: PCI\VEN_8086&DEV_9D10&SUBSYS_84A7103C&REV_F1\3&11583659&0&E0
Driver: n/a

Name: NVIDIA GeForce MX110
Device ID: PCI\VEN_10DE&DEV_174E&SUBSYS_84A7103C&REV_A2\4&1570D82A&0&00E0
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_9D3A&SUBSYS_84A7103C&REV_21\3&11583659&0&B0
Driver: n/a

Name: Standard VGA Graphics Adapter
Device ID: PCI\VEN_8086&DEV_5917&SUBSYS_84A7103C&REV_07\3&11583659&0&10
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.23403
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.23403
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.23403
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.23403
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.23403
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.23403
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.23403
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.23403
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.23403
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.23403
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.24537
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.23403
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.24537
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.24537
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.23403
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.23403
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.23403
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.24537
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.23403
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.23403
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.23403
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.23403
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.23403
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.24537
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.23403
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.24537
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.23403
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.24537
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.23403
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.24499
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.24537
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.24537
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.23403
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.23403
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.23403
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.24499
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.24499
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.24537
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.23403
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.23403
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.23403
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.23403
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.23403
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.23403
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.23403
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.23403
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.23403
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.24499
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.24537
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.24537
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.23403
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.24537
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.24537
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.24537
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.24499
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.23403
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.24537

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.23403

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.23403
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.23403
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.23403
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.23403
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.24537
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.23403
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.23403
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
PCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.24537

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.23403
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.23403
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.23403

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.24537

WDM Streaming Capture Devices:
HD Audio Microphone 2,0x00200000,1,1,ksproxy.ax,6.01.7601.23403
HP TrueVision HD Camera,0x00200000,1,1,ksproxy.ax,6.01.7601.23403

WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.23403

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.23403
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.23403
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.23403
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.23403
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.23403

Video Capture Sources:
HP TrueVision HD Camera,0x00200000,1,1,ksproxy.ax,6.01.7601.23403

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.23403

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.23403
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.23403

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.23403
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.23403
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.23403
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.23403

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.23403

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.24537
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.24537
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.24537

---------------
EVR Power Information
---------------
Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

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