Windows 7 to 10 Upgrade Issue

[abrucewebb]

I tried to upgrade my Win 7 to 10. It continually got stuck at the checking if I'm ready to install screen. I cancelled and it got stuck on the cleaning up screen and I had to reboot to get rid of it. I did the research and uninstalled my anti-virus, clean booted, ran checkdisk and sfc scan, installed an update I didn't know hadn't installed, and unplugged my peripherals, but still it got stuck on those screens. I tried several times including from a disk rather than the online tool. I also ran the setup diagnostic tool. Here is the log file:


SetupDiag was unable to match to any known failure signatures.
System Information:
Machine Name = ELRIC2
Manufacturer = ASUS
Model = All Series
HostOSArchitecture = x64
FirmwareType = PCAT
BiosReleaseDate = 20160913000000.000000+000
BiosVendor = BIOS Date: 09/13/16 15:47:42 Ver: 05.0000B
BiosVersion = 1003
HostOSVersion = 6.1.7601
HostOSBuildString = 7601.24545.amd64fre.win7sp1_ldr_escrow.200102-1707
TargetOSBuildString = 10.0.18362.418 (19h1_release_svc_prod1.191005-1654)
HostOSLanguageId =
HostOSEdition = Professional
RegisteredAV =
FilterDrivers =
UpgradeStartTime = 3/30/2020 9:51:19 PM
UpgradeEndTime = 3/30/2020 10:16:39 PM
UpgradeElapsedTime = 00:25:20
CV =
ReportId =


Does anyone know anyway to get this to upgrade?


Thanks.


bruce

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