Windows 7 not genuine

  • Thread starter PleaseFixMyWindows
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PleaseFixMyWindows

Hi, I have purchased my computer a long time ago and had this issue for many years. Now with a bit more free time I think I should get it fixed. So that I can update to windows 10. I am using windows 7 home premium. I have used a CC cleaner before and i'm not sure if it might have messed up my registry. Last time I can remember using my computer without these errors was probably back in 2014 before windows 10 update.



So my windows is stated as not genuine which pop ups here an there saying that its not asking me to fix it. The websites it tells me to follow are too old and not supported anymore and the software doesn't seem to work anymore. The windows activation technologies, I have tried many times with it just getting stuck and not doing anything. I have tried many many things to get it fixed in the past to no avail. So I thought i'd just ask.


Known Issues:

When I go to computer / properties windows activation status says Not available for Both Status and Product ID, when I try to update I get the error 0x80070424, i've tried fixing my registry with sc create sppsvc binPath= C:\Windows\System32\sppsvc.exe DisplayName= "Software Protection" depend= Rpcss start= delayed-auto obj= "NT AUTHORITY\NetworkService" password= ""


sc privs sppsvc SeAuditPrivilege/SeChangeNotifyPrivilege/SeCreateGlobalPrivilege/SeImpersonatePrivilege

sc sdset sppsvc D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLOCRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

sc sidtype sppsvc UNRESTRICTED



This hasn't worked either nor did it bring back windows Statuses.

I fear I might of this whole time had a counterfeit product, however I have my doubts because my windows has worked fine in the past with no "not genuine" errors.


My question is if you can help me get my windows set to genuine so that I can upgrade to windows 10.


Thanks in Advance for the help.




Here is the result from Windows diagnostic genuine tool. 4/1/20

------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->



Validation Code: 0

Cached Online Validation Code: N/A, hr = 0x80070422

Windows Product Key: *****-*****-FQHTK-2DWRD-D3JYJ

Windows Product Key Hash: o7PAp6kQbVZqnMwXSHbRJILCrTY=

Windows Product ID: 00359-OEM-8702927-57771

Windows Product ID Type: 3

Windows License Type: OEM System Builder

Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {6EA54E76-1320-40E6-ABB9-AE353E46A850}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.140303-2144

TTS Error:

Validation Diagnostic:

Resolution Status: N/A



Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002



Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002



OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002



OGA Data-->

Office Status: 100 Genuine

Microsoft Office Enterprise 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005



Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed



File Scan Data-->

File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100



Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{6EA54E76-1320-40E6-ABB9-AE353E46A850}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-D3JYJ</PKey><PID>00359-OEM-8702927-57771</PID><PIDType>3</PIDType><SID>S-1-5-21-1412341592-2665162066-3153734835</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>FB</Version><SMBIOSVersion major="2" minor="7"/><Date>20130116000000.000000+000</Date></BIOS><HWID>9C493307018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65028</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>



Spsys.log Content: 0x80070002



Licensing Data-->

On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.

Error: 0x80070422



Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: N/A

HealthStatus: 0x0000000000000000

Event Time Stamp: N/A

ActiveX: Not Registered - 0x80040154

Admin Service: Not Registered - 0x80040154

HealthStatus Bitmask Output:





HWID Data-->

HWID Hash Current: PAAAAAIABAABAAEAAQADAAAAAwABAAEAln3YlYBPFT+4QtwVVPkQM5rzMqd39oqbfrdpQMqmQvj6Xchg



OEM Activation 1.0 Data-->

N/A



OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes, but no SLIC table

Windows marker version: N/A

OEMID and OEMTableID Consistent: N/A

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC ALASKA A M I

FACP ALASKA A M I

HPET ALASKA A M I

MCFG ALASKA A M I

FPDT ALASKA A M I

SSDT AMD POWERNOW

MATS ALASKA A M I

BGRT ALASKA A M I

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