F
Fuhyo
I have brand new parts so everything should be running fine. The first day I ran the computer for the first time everything was functioning fine no errors or anything of the sort. The only app I installed was League of Legends and that ran perfectly fine. The next day I installed some other apps (steam/CSGO, Minecraft, Twitch, Discord) all these apps are popular apps and I downloaded all from their official sites, so there should be no problems with anything. Soon after I started getting errors, a random restart every now and then with a blue screen and an error code. I didn't think it would be a persistent problem but then it kept happening more and more. I tried reinstalling windows and everything all the troubleshooting options sfc scan, memory diagnostic, and all of that junk, none of that worked. Now I could barely reinstall league after it crashed several times when I tried to install it. PC is still crashing and when I try to play the game I have like 12 frames and less (used to have high framerate around 140+). I don't know what to do or how to solve this anymore so I am reaching out for help been spending the past 2 weeks troubleshooting and trying to figure everything out yet nothing has worked.
what I have found out:
info:all parts of my pc are compatible and new, only external hardware is mouse, keyboard, and monitor, it was running fine on initial boot up so there should be no reason that there is a problem with hardware, all parts are detected by the pc and listed properly, crashes randomly after opening any app instantly or after a little bit of time, crashing from doing nothing as well, sometimes fails to restart and restarts again, rarely but sometimes will shut down by itself, screen freezing, seems to get worse the more I try to wipe and reinstall windows (not sure why but restoro says my chipset has -1MB that seems like the only thing that seems weird about hardware not really sure what this means or if this is a glitch or what)
memtest: no errors
memory diagnostic tool: suggests it's a hardware issue
sfc scan: picks up nothing and notices nothing wrong after I fixed registry errors
windows log: event viewer: system: event IDs: error 1001, critical 41, error 6008, warning 10016, error 29
windows log: event viewer: application: event ID: error 8198
blue screen/Stop Code errors
PC_WATCHDOG_VIOLATION, IRQL_NOT_LESS_OR_EQUAL, MEMORY_MANAGEMENT, PAGE_FAULT_IN_NONPAGED_AREA, KERNEL_SECURITY_CHECK_FAILURE, CRITICAL_PROCESS_DIED, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, SYSTEM_SERVICE_EXCEPTION
minidump(dmp) files zipped: minidump.zip
msinfo32:msinfo32.nfo
other info, from restoro scan:
CPU
AMD Ryzen 5 2600 Six-core Processor by AuthenticAMD
3394Mhz (up to 3400Mhz) L2 Cache 3072KB 64bit
In AM4 Socket @ 1.1V
Mainboard
B450M Pro4 by ASRock
S/N M80-CB002400538
ALASKA - 1072009 BIOS released 07/31/2019
S/N To Be Filled By O.E.M.
Memory Modules
P0 CHANNEL B: 8192MB DIMM by Unknown S/N 00000000
P0 CHANNEL B: 8192MB DIMM by Unknown S/N 00000000
Total Usable Physical Memory 16316MB
Local Drives
SCSI Port 2 Master: HDD 466GB NVMe KINGSTON
C: 465 GB (422GB Free) S/N 42A845B0
Video Card
Radeon Rx 590 Series
Chipset: AMD Radeon Graphics Processor (0x67DF)
-1MB
Total memory 16GB
Total Size of Your Hard Drives 500GB
Available space on your system partition 431.6GB
CPU 6 cores running at 3.39GHz
HDD speed 1032 Megabytes
Temperature of CPU 140°F
If you have any other info or what not you want me to try to get from my pc without it crashing beforehand then let me know and I will try to get it.
Continue reading...
what I have found out:
info:all parts of my pc are compatible and new, only external hardware is mouse, keyboard, and monitor, it was running fine on initial boot up so there should be no reason that there is a problem with hardware, all parts are detected by the pc and listed properly, crashes randomly after opening any app instantly or after a little bit of time, crashing from doing nothing as well, sometimes fails to restart and restarts again, rarely but sometimes will shut down by itself, screen freezing, seems to get worse the more I try to wipe and reinstall windows (not sure why but restoro says my chipset has -1MB that seems like the only thing that seems weird about hardware not really sure what this means or if this is a glitch or what)
memtest: no errors
memory diagnostic tool: suggests it's a hardware issue
sfc scan: picks up nothing and notices nothing wrong after I fixed registry errors
windows log: event viewer: system: event IDs: error 1001, critical 41, error 6008, warning 10016, error 29
windows log: event viewer: application: event ID: error 8198
blue screen/Stop Code errors
PC_WATCHDOG_VIOLATION, IRQL_NOT_LESS_OR_EQUAL, MEMORY_MANAGEMENT, PAGE_FAULT_IN_NONPAGED_AREA, KERNEL_SECURITY_CHECK_FAILURE, CRITICAL_PROCESS_DIED, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, SYSTEM_SERVICE_EXCEPTIONminidump(dmp) files zipped: minidump.zip
other info, from restoro scan:
CPU
AMD Ryzen 5 2600 Six-core Processor by AuthenticAMD
3394Mhz (up to 3400Mhz) L2 Cache 3072KB 64bit
In AM4 Socket @ 1.1V
Mainboard
B450M Pro4 by ASRock
S/N M80-CB002400538
ALASKA - 1072009 BIOS released 07/31/2019
S/N To Be Filled By O.E.M.
Memory Modules
P0 CHANNEL B: 8192MB DIMM by Unknown S/N 00000000
P0 CHANNEL B: 8192MB DIMM by Unknown S/N 00000000
Total Usable Physical Memory 16316MB
Local Drives
SCSI Port 2 Master: HDD 466GB NVMe KINGSTON
C: 465 GB (422GB Free) S/N 42A845B0
Video Card
Radeon Rx 590 Series
Chipset: AMD Radeon Graphics Processor (0x67DF)
-1MB
Total memory 16GB
Total Size of Your Hard Drives 500GB
Available space on your system partition 431.6GB
CPU 6 cores running at 3.39GHz
HDD speed 1032 Megabytes
Temperature of CPU 140°F
If you have any other info or what not you want me to try to get from my pc without it crashing beforehand then let me know and I will try to get it.
Continue reading...