Steps on deleting/merging 2 Microsoft accounts

A

Aaron123GG

Hi,


I realize that Microsoft does not allow merging 2 accounts, so I am trying to update my "master account" (one I want to keep) with the email tied to a dummy account I want to delete.


Issue:

  • *** Email address is removed for privacy *** is the "master account" with the devices and everything linked to it.
  • *** Email address is removed for privacy *** is the dummy account - which has no devices or anything linked to it (created a separate account on accident)
  • I want to update the "master account" to *** Email address is removed for privacy ***, then *** Email address is removed for privacy *** can be an alias or deleted
  • When I try adding *** Email address is removed for privacy *** to the profile of *** Email address is removed for privacy ***, there is an error saying that the email address is already being used so it cant be used.


Questions:


Thank you for your assistance! Sorry if this is posted to the wrong area, there is not a category for Microsoft Accounts


Aaron

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