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patragsdale
I have an Acer E1-532-4832 Laptop running W10. It was giving me video problems, in that the screen would change on its own by randomly moving to a different page, alter screen size and scroll randomly. I ran every virus program I could think of and finally ended up performing a Clean Install of Windows 10 a week ago. I still have the same problem as before. I have turned off the touchpad, disconnected the mouse but with no success. Today I went into device manager and checked the intel video card data and the event log gave me the following information:
"Driver Management concluded the process to install driver d644248.inf_amd64_f0ae1bed86db9363 for Device Instance ID PCI\VEN_8086&DEV_0A06&SUBSYS_07751025&REV_0B\3&11583659&0&10 with the following status: 0x0."
I am not sure if this has any bearing on my problem. I would appreciate any feedback and any suggestions on what to do to resolve my video issue.
Pat
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"Driver Management concluded the process to install driver d644248.inf_amd64_f0ae1bed86db9363 for Device Instance ID PCI\VEN_8086&DEV_0A06&SUBSYS_07751025&REV_0B\3&11583659&0&10 with the following status: 0x0."
I am not sure if this has any bearing on my problem. I would appreciate any feedback and any suggestions on what to do to resolve my video issue.
Pat
Continue reading...