parental controls app blocking not working on windows 10

L

lambert_w

The ability to block apps under Family Settings > App & Game limits is not working properly on Windows 10.


I have configured my son's account to totally block Roblox as well as the Microsoft Store app. Both show up as blocked on the "App and Game limits" web page even after I refresh, so I'm sure those settings have been uploaded to Microsoft.


Yet 90% of the time when my son logs in, or wakes the computer from sleep, he still has access to those apps. Very occasionally, (like 1 of out every 4 days) the O/S blocks those apps. But most of the time it does not. I am certain that he is always logging in to the account for which the blocks are set, because the O/S is correctly enforcing his screen time limits that I've set for the same account.


This problem has been going on for weeks, but it seems like Microsoft finally dropped the "in preview" disclaimer for this feature at the beginning of this week, so that's why I'm asking for help now. This seems like a true bug.


Things I've tried to address this:

- While logged in as my child, going to Settings > Accounts > Your info, and verifying his account against Microsoft's servers.

- Ensuring that the Content Restrictions web site whitelist filter is OFF (though it is still set to only allow content safe for 11-year olds)

- Logging completely out and re-logging in, many times.


I am happy to provide further details if necessary. Thanks in advance!

Continue reading...
 
Back
Top Bottom