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Daniel Mohammad
Hi, I have an old Windows 7 Home Premium 64x laptop lying around and I want to upgrade it to Windows 10. When I tried to upgrade it for the first time, I didn't know that you update your computer to the latest version of Windows. I tried the upgrade but it didn't work and it sent me back to Windows 7 and it deactivated it. I tried updating my laptop and it downloads and installs the updates but when it gets to configuring them, it fails and reverts changes. It does this every time I try and configure this update.. It's this one update that it can't install. The rest of the updates work perfectly but this one doesn't want to configure. I want to fix this problem without losing any data on my system. Any help and support is very appreciated. Clearing cache didn't work for me and I even tried the trouble-shooter but that didn't work either. The update that will not install is January 14, 2020—KB4534310 (Monthly Rollup).
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