Daily BSODs and failed Windows Memory DIagnostic

B

BrianD87

Specs:

Windows 10 Pro 1809

AsRock 970 Pro 3

AMD FX8120

NVIDIA GTX 560Ti

8GB DDR3 1600 RAM (all voltages and timings set correctly)


I have been dealing with a BSOD (SYNTHETIC_WATCHDOG_TIMEOUT (1ca)) issue for quite a while now. It started in November of last year, but has started happening more often, almost daily for the past 2 weeks.


I have updated/removed drivers, analyzed dump files, uninstalled random utilities, but no luck. I tried driver verifier, and that just caused an instant BSOD.


Also, when running a Windows Memory Diagnostic, it instantly (before 1%) flashes that "Hardware problems were detected." I have tested both RAM modules together, individually, in different slots, and even a different set of known working RAM, and it always throws this error. However, when running memtest86+, I get no errors whatsoever after several hours.


I have always had Hyper V enabled, with a Windows 10 VM that I would use occasionally, but I have been using it more to work from home recently, and that also when this issue started occurring more often. I noticed another post on reddit and some other forums dealing with a similar issue that they suspected had to do with hyper-v and my dumps looked pretty similar. View: https://www.reddit.com/r/HyperV/comments/djqnhk/encountering_bsods_on_windows_10_hyperv_host/



I do have a copy of the full dump from my most recent BSOD, but it is 8GB in size, so not sure how to upload it. I have the minidump as well.


Any help would be appreciated!


Here is the text from WinDBG:




Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.





Loading Dump File [C:\Windows\Minidump\MEMORY.DMP]

Kernel Bitmap Dump File: Full address space is available





************* Path validation summary **************

Response Time (ms) Location

Deferred srv*c:\symbols*Symbol information

Symbol search path is: srv*c:\symbols*Symbol information

Executable search path is:

Windows 10 Kernel Version 18362 MP (8 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 18362.1.amd64fre.19h1_release.190318-1202

Machine Name:

Kernel base = 0xfffff802`44200000 PsLoadedModuleList = 0xfffff802`44648150

Debug session time: Tue Apr 14 17:15:04.769 2020 (UTC - 4:00)

System Uptime: 0 days 0:48:18.625

Loading Kernel Symbols

...............................................................

................................................................

................................................................

.............................

Loading User Symbols



Loading unloaded module list

............

For analysis of this file, run !analyze -v

0: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



SYNTHETIC_WATCHDOG_TIMEOUT (1ca)

A system wide watchdog has expired. This indicates that the system

is hung and not processing timer ticks.

Arguments:

Arg1: 000000001baddcef, The time since the watchdog was last reset, in interrupt time.

Arg2: 00000006fd71cfd7, The current interrupt time.

Arg3: 0000000a022d139c, The current QPC timestamp.

Arg4: 0000000000000003, The index of the clock processor.



Debugging Details:

------------------





KEY_VALUES_STRING: 1





PROCESSES_ANALYSIS: 1



SERVICE_ANALYSIS: 1



STACKHASH_ANALYSIS: 1



TIMELINE_ANALYSIS: 1





DUMP_CLASS: 1



DUMP_QUALIFIER: 402



BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202



SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M.



SYSTEM_SKU: To Be Filled By O.E.M.



SYSTEM_VERSION: To Be Filled By O.E.M.



BIOS_VENDOR: American Megatrends Inc.



BIOS_VERSION: P2.00



BIOS_DATE: 10/24/2014



BASEBOARD_MANUFACTURER: ASRock



BASEBOARD_PRODUCT: 970 Pro3



BASEBOARD_VERSION:



DUMP_TYPE: 0



BUGCHECK_P1: 1baddcef



BUGCHECK_P2: 6fd71cfd7



BUGCHECK_P3: a022d139c



BUGCHECK_P4: 3



CPU_COUNT: 8



CPU_MHZ: c15



CPU_VENDOR: AuthenticAMD



CPU_FAMILY: 15



CPU_MODEL: 1



CPU_STEPPING: 2



BLACKBOXBSD: 1 (!blackboxbsd)





BLACKBOXNTFS: 1 (!blackboxntfs)





BLACKBOXPNP: 1 (!blackboxpnp)





BLACKBOXWINLOGON: 1



DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



BUGCHECK_STR: 0x1CA



PROCESS_NAME: System



CURRENT_IRQL: f



ANALYSIS_SESSION_HOST: BD8120



ANALYSIS_SESSION_TIME: 04-14-2020 20:03:22.0685



ANALYSIS_VERSION: 10.0.18362.1 amd64fre



BAD_STACK_POINTER: fffff80248b04c68



LAST_CONTROL_TRANSFER: from fffff80244191a55 to fffff802443c2380



STACK_TEXT:

fffff802`48b04c68 fffff802`44191a55 : 00000000`000001ca 00000000`1baddcef 00000006`fd71cfd7 0000000a`022d139c : nt!KeBugCheckEx

fffff802`48b04c70 fffff802`4417bdec : 0000000a`022d139c 00000000`00000001 fffff802`44554614 00000000`00000082 : hal!HalpWatchdogCheckPreResetNMI+0xd5

fffff802`48b04cb0 fffff802`444a500b : 00000000`00000001 0000000a`022b1870 fffff802`41ce0180 fffff802`444b6310 : hal!HalpPreprocessNmi+0x11e5c

fffff802`48b04ce0 fffff802`443cd942 : 00000000`00000001 fffff802`48b04ef0 00000000`00000000 00000000`00000000 : nt!KiProcessNMI+0xcb

fffff802`48b04d30 fffff802`443cd714 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxNmiInterrupt+0x82

fffff802`48b04e70 fffff802`44504d8e : 00000000`00000000 00000885`4fe124ed 00000000`00000000 0000000a`022b1870 : nt!KiNmiInterrupt+0x214

fffff802`48aeb7a0 fffff802`442bb69c : fffff802`44504db0 ffffc485`a7238010 00000000`00000000 00000000`000002ed : nt!PpmIdleGuestExecute+0x1e

fffff802`48aeb7e0 fffff802`442badee : 00000000`00000003 00000000`00000002 00000000`00000002 00000000`00000000 : nt!PpmIdleExecuteTransition+0x70c

fffff802`48aebb00 fffff802`443c5e88 : 00000000`00000000 fffff802`41ce0180 ffffc485`ab00a080 00000000`00000a3d : nt!PoIdle+0x36e

fffff802`48aebc60 00000000`00000000 : fffff802`48aec000 fffff802`48ae6000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x48





THREAD_SHA1_HASH_MOD_FUNC: cb522721ccf98392c0a19a23914952c2ac4c66ec



THREAD_SHA1_HASH_MOD_FUNC_OFFSET: be98a3f87cbb279b0838b6b9023bfedcfc98852a



THREAD_SHA1_HASH_MOD: 77e3653e8f322fbd447ccc02351d9fed3c4e96be



FOLLOWUP_IP:

nt!KiProcessNMI+cb

fffff802`444a500b 488b3deea11a00 mov rdi,qword ptr [nt!KiNmiCallbackListHead (fffff802`4464f200)]



FAULT_INSTR_CODE: ee3d8b48



SYMBOL_STACK_INDEX: 3



SYMBOL_NAME: nt!KiProcessNMI+cb



FOLLOWUP_NAME: MachineOwner



MODULE_NAME: nt



IMAGE_NAME: ntkrnlmp.exe



DEBUG_FLR_IMAGE_TIMESTAMP: 0



STACK_COMMAND: .thread ; .cxr ; kb



BUCKET_ID_FUNC_OFFSET: cb



FAILURE_BUCKET_ID: 0x1CA_STACKPTR_ERROR_nt!KiProcessNMI



BUCKET_ID: 0x1CA_STACKPTR_ERROR_nt!KiProcessNMI



PRIMARY_PROBLEM_CLASS: 0x1CA_STACKPTR_ERROR_nt!KiProcessNMI



TARGET_TIME: 2020-04-14T21:15:04.000Z



OSBUILD: 18362



OSSERVICEPACK: 0



SERVICEPACK_NUMBER: 0



OS_REVISION: 0



SUITE_MASK: 272



PRODUCT_TYPE: 1



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



OS_LOCALE:



USER_LCID: 0



OSBUILD_TIMESTAMP: unknown_date



BUILDDATESTAMP_STR: 190318-1202



BUILDLAB_STR: 19h1_release



BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202



ANALYSIS_SESSION_ELAPSED_TIME: 2f5c



ANALYSIS_SOURCE: KM



FAILURE_ID_HASH_STRING: km:0x1ca_stackptr_error_nt!kiprocessnmi



FAILURE_ID_HASH: {09a889cd-f940-6da5-9668-0c0c98a7d643}



Followup: MachineOwner

---------

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