BSOD after watching streaming platforms (twitch, youtube) and while trying to install windows update- Kernel-Power Event ID:41 task category: (63)

M

MarkoŠarić

Hello.


I have been getting BSOD after watching streams on twitch and even while watching youtube videos sometimes and it happend while I tried to install windows update (KB4549951). This is a PC I bought new 4 months ago. I have been searching for an answer but couldn't find something useful so I decided to ask you guys.




This is the latest critical event from event viewer:


Log Name: System

Source: Microsoft-Windows-Kernel-Power

Date: 16.4.2020. 18:48:43

Event ID: 41

Task Category: (63)

Level: Critical

Keywords: (70368744177664),(2)

User: SYSTEM

Computer: DESKTOP-0H0BLP4

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>6</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2020-04-16T16:48:43.796902700Z" />

<EventRecordID>24450</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-0H0BLP4</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">10</Data>

<Data Name="BugcheckParameter1">0xffff98efdd846cf0</Data>

<Data Name="BugcheckParameter2">0x2</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0xfffff80556b20ebd</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

</EventData>

</Event>



I will also upload minidumps- DMP files.zip



Thank you in advance, Marko.

Continue reading...
 

Similar threads

J
Replies
0
Views
155
joao123123213123141
J
B
Replies
0
Views
102
Benton Field
B
M
Replies
0
Views
80
Michael Barabanov
M
A
Replies
0
Views
124
Ashish Upara
A
Back
Top Bottom