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I upgraded my computer recently installing a new motherboard, CPU, RAM, and graphics card. I tried to not reinstall Windows after making this change hoping I wouldn't have to. I ran into a problem where if I run a high end game (Call of Duty: Modern Warfare), my computer will reset itself 10-15 minutes after playing. After two times, I opened system monitoring software while playing the game and temperatures were not unusually high prior to the computer resetting. I decided to do a fresh install of Windows 10 to see if that corrected it. Unfortunately, it did not. I read a few different support websites where similar problems occurred and it was a power supply issue. So, I decided to get a new power supply. I previously had a EVGA 650W 80+ plus platinum power supply that was 5 years old. I purchased a EVGA 750 80+ gold power supply. After reinstalling everything, I did a stress test on the OCCT software where it tests power to the motherboard and power supply and the computer reset itself one second into the test. I am not sure where to go from here to figure out the problem.
I also do not have anything overclocked, simply have the XMP profile activated for my RAM. I have the latest Nvidia display driver, latest Windows updates, and have the newest bios version for my motherboard. RAM passed MEMtest and Windows Memory test.
Specs:
Ryzen 5 3600
MSI X570 Gaming Plus
G Skill Ripjaws V 32GB DDR4 3600
EVGA GeForce RTX 2070 SUPER XC ULTRA GAMING
EVGA SuperNOVA 750 G5, 80 Plus Gold 750W
Event Viewer of the power failure:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 4/24/2020 8:36:46 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-B9K6TBN
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-04-25T01:36:46.425404600Z" />
<EventRecordID>1337</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-B9K6TBN</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
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I also do not have anything overclocked, simply have the XMP profile activated for my RAM. I have the latest Nvidia display driver, latest Windows updates, and have the newest bios version for my motherboard. RAM passed MEMtest and Windows Memory test.
Specs:
Ryzen 5 3600
MSI X570 Gaming Plus
G Skill Ripjaws V 32GB DDR4 3600
EVGA GeForce RTX 2070 SUPER XC ULTRA GAMING
EVGA SuperNOVA 750 G5, 80 Plus Gold 750W
Event Viewer of the power failure:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 4/24/2020 8:36:46 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-B9K6TBN
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-04-25T01:36:46.425404600Z" />
<EventRecordID>1337</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-B9K6TBN</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
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