Windows Explorer crashes when moving/opening files

J

JackBr1gs0

Hi, I've been having a lot of trouble opening and files in windows explorer. It's happened consistently in Documents, Downloads, and in the Recycling Bin (which are the areas where I keep a large quantity of my files on my pc). I've searched the web and found many potential solutions but have not been able to find some thing that worked yet.


I tried the Deployment Image Servicing and Management (DISM) tool, but after the restore operation was completed, the problem still existed.


I tried the System File Checker and no integrity violations were found.


I cleared explorer's history, I checked the graphic driver, I changed the display settings (my laptop is small and doesn't normally run with 100% since doing so would make text very small), I disabled quick access, and I checked to make sure I have the most recent Window's updates.


I have also tried to access the event logs but every time I access the event viewer (local) - Windows Logs - Application, I get an error message that says this:


"The snap-in is not responding. To return to MMC and check the status of the snap-in, click Cancel. If you choose to end the snap-in immediately, you will lose any unsaved data. To end the snap-in now, click End now."


If I hit "End now" then the event viewer closes. If I hit cancel, I can view the logs and here is the error message from Explorer crashing.


The program explorer.exe version 10.0.18362.693 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: ba88
Start Time: 01d61b3b0a5cefe6
Termination Time: 0
Application Path: C:\Windows\explorer.exe
Report Id: 3266c05f-8df6-4863-8227-f643f63312de
Faulting package full name:
Faulting package-relative application ID:
Hang type: Cross-process


I'm just baffled right now as I have been a windows user for many years and haven't encountered this issue before. Hope someone can help resolve this.

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