Server 2012 - Unable to install Windows Updates

C

C1TonyB

We are having issues installing windows updates(we use Ivanti to install updates) on Server 2012. SharePoint 2013 is installed on this server. An example is KB4540726 won't install. Manually installing the updates show the updates installing (a few seconds), then a restart is required message appears but the KB's don't appear in Installed Updates after a restart.

I ran dism /online /cleanup-image /restorehealth, sfc /scannow and same behavior.

Note: No issues installing SharePoint updates.

Are there other logs I can check? I don't see errors in Application or System Logs under Event Viewer.

How can I get these updates installed?

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