My epson scanner cannot attached a scan to an email

[RIV1933]

Hi,


I have Outlook 2019 (standalone) installed on Windows 10, and Outlook is set as the default mail client.

I have an Epson printer/scanner with the latest version of SmartScan.


When I attempt to scan a document and attach it to an email, it fails to load Outlook.


See this help guide .


The error message says something about the scanning software not being able to communicate with the default email program.

I've restarted the computer a few times.


Is there anything else I need to setup in Outlook for it to be able to work with other installed programs like Epson SmartScan?


Thanks


Ian

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