P
Pipor
Hello. I want to upgrade to windows 10 from windows 7. The thing is that I want to keep all my files (and programs too) safe, that means, no Formatting. My friend had also windows 7 and he performed the update without any problem, however I am experiencing errors every time I want to update. When I select "Update this PC", it starts Downloading and vertifies the file. As soon as windows setup starts checking programs (after Selecting keeping files and programs), it says wait and soon after the application closes. Then, the application would tell me to restart the computer sa the setup contained errors.
i even selected the option for USB, installed windows on the USB, and ran from it. This time it would ask me for my activation key and after that, windows would again say checking files (or programs) and crash again.
I really want to upgrade and not to wipe all.
I have tried so far:
- clean boot
- diferent user
- usb stick
- safe mode
- offline install
EDIT: Here is some useful information
Setuperr.log
2020-04-28 10:33:52, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2020-04-28 10:34:23, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2020-04-28 10:34:23, Error MOUPG CDlpActionProductKeyValidate::ReportDownlevelInstallChannel(3135): Result = 0x8A010101
2020-04-28 10:34:23, Error MOUPG ProductKey: Failed to report Host OS channel to telemetry.
2020-04-28 10:34:26, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2020-04-28 10:37:24, Error CSI 00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #10# from Windows::Rtl::SystemImplementation:
irectRegistryProvider::SysQueryValueKey(flags = 0, key = 55c ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion'), vn = [l:25 ml:26]'CurrentMajorVersionNumber', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
2020-04-28 10:37:24, Error CSI 00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #9# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:63]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\', vn = [l:25 ml:26]'CurrentMajorVersionNumber', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2020-04-28 10:37:24, Error CSI 00000003 (F) STATUS_OBJECT_NAME_NOT_FOUND #38# from Windows::Rtl::SystemImplementation:irectRegistryProvider::SysQueryValueKey(flags = 0, key = 55c ('\REGISTRY\MACHINE\SYSTEM\Setup'), vn = [l:7 ml:8]'Compact', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
2020-04-28 10:37:24, Error CSI 00000004 (F) STATUS_OBJECT_NAME_NOT_FOUND #37# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:31]'\Registry\Machine\SYSTEM\Setup\', vn = [l:7 ml:8]'Compact', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2020-04-28 10:37:24, Error CSI 00000005 (F) STATUS_OBJECT_NAME_NOT_FOUND #45# from Windows::Rtl::SystemImplementation:irectRegistryProvider::SysQueryValueKey(flags = 0, key = 544 ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion'), vn = [l:11 ml:12]'BuildBranch', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
2020-04-28 10:37:24, Error CSI 00000006 (F) STATUS_OBJECT_NAME_NOT_FOUND #44# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:63]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\', vn = [l:11 ml:12]'BuildBranch', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2020-04-28 10:37:34, Error CSI 00000007 (F) STATUS_OBJECT_NAME_NOT_FOUND #75# from Windows::Rtl::SystemImplementation:irectRegistryProvider::SysQueryValueKey(flags = 0, key = 5a0 ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts'), vn = [l:21 ml:22]'Arial Nova (TrueType)', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
2020-04-28 10:37:34, Error CSI 00000008 (F) STATUS_OBJECT_NAME_NOT_FOUND #74# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:69]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts\', vn = [l:21 ml:22]'Arial Nova (TrueType)', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
VS2019 DEBUGGER INFO
Excepción producida en 0x000007FEE417F70F (UpdateAgent.dll) en SetupHost.exe: 0xC0000005: Infracción de acceso al escribir en la ubicación 0x0000000000000048.
LOG RECORDER BEFORE CRASH
Info FCAcquirerDCAT: Using production url: [https://fe3.delivery.mp.microsoft.com:443/UpdateMetadataService/updates/search/v1/bydeviceinfo/]
Info FCAcquirerDCAT: Searching *DB*.xml.cab in local repository [C:\$WINDOWS.~BT\Sources\uup\metadata]
Info FCAcquirerDCAT: Number of CompDBs found [1]
Info FCAcquirerDCAT: Copying file from local repository [C:\$WINDOWS.~BT\Sources\uup\metadata\desktoptargetcompdb_neutral.xml.cab]
Info FCAcquirerDCAT: Searching UpdateAgent.dll in local UpdateAgent path [C:\$WINDOWS.~BT\Sources]
Info FCAcquirerDCAT: Copying UpdateAgent.dll from [C:\$WINDOWS.~BT\Sources\UpdateAgent.dll] to [C:\$WINDOWS.~BT\DUImageSandbox\metadata\UpdateAgent.dll]
Info FCAcquirerDCAT: Loading Update Agent from [C:\$WINDOWS.~BT\DUImageSandbox\metadata\UpdateAgent.dll]
Info FCAcquirerDCAT: Creating Deployment Session object
Info FCAcquirerDCAT: Session Version [1]
Info FCAcquirerDCAT: Sandbox path [C:\$WINDOWS.~BT\DUImageSandbox]
Info FCAcquirerDCAT: Info2version [2]
Info FCAcquirerDCAT: Session data [{ "ModuleID" : "ImageLocalCompDB" }]
Info FCAcquirerDCAT: ActionList path: [C:\$WINDOWS.~BT\DUImageSandbox\ActionList.xml]
Info FCAcquirerDCAT: Calling GenerateDownloadRequest on Deployment Session object
Error 00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #10# from Windows::Rtl::SystemImplementation:irectRegistryProvider::SysQueryValueKey(flags = 0, key = 55c ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion'), vn = [l:25 ml:26]'CurrentMajorVersionNumber', kvic = 2, kvi = 2, disp = 0)
Error 00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #9# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:63]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\', vn = [l:25 ml:26]'CurrentMajorVersionNumber', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)
Error 00000003 (F) STATUS_OBJECT_NAME_NOT_FOUND #38# from Windows::Rtl::SystemImplementation:irectRegistryProvider::SysQueryValueKey(flags = 0, key = 55c ('\REGISTRY\MACHINE\SYSTEM\Setup'), vn = [l:7 ml:8]'Compact', kvic = 2, kvi = 2, disp = 0)
Error 00000004 (F) STATUS_OBJECT_NAME_NOT_FOUND #37# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:31]'\Registry\Machine\SYSTEM\Setup\', vn = [l:7 ml:8]'Compact', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)
Error 00000005 (F) STATUS_OBJECT_NAME_NOT_FOUND #45# from Windows::Rtl::SystemImplementation:irectRegistryProvider::SysQueryValueKey(flags = 0, key = 544 ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion'), vn = [l:11 ml:12]'BuildBranch', kvic = 2, kvi = 2, disp = 0)
Error 00000006 (F) STATUS_OBJECT_NAME_NOT_FOUND #44# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:63]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\', vn = [l:11 ml:12]'BuildBranch', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)
Info Started DPX phase: Resume and Download Job
Info Started DPX phase: Apply Deltas Provided In File
Info Ended DPX phase: Apply Deltas Provided In File
Info Started DPX phase: Apply Deltas Provided In File
Info Ended DPX phase: Apply Deltas Provided In File
Info Ended DPX phase: Resume and Download Job
Error 00000007 (F) STATUS_OBJECT_NAME_NOT_FOUND #75# from Windows::Rtl::SystemImplementation:irectRegistryProvider::SysQueryValueKey(flags = 0, key = 5a0 ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts'), vn = [l:21 ml:22]'Arial Nova (TrueType)', kvic = 2, kvi = 2, disp = 0)
Error 00000008 (F) STATUS_OBJECT_NAME_NOT_FOUND #74# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:69]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts\', vn = [l:21 ml:22]'Arial Nova (TrueType)', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)
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i even selected the option for USB, installed windows on the USB, and ran from it. This time it would ask me for my activation key and after that, windows would again say checking files (or programs) and crash again.
I really want to upgrade and not to wipe all.
I have tried so far:
- clean boot
- diferent user
- usb stick
- safe mode
- offline install
EDIT: Here is some useful information
Setuperr.log
2020-04-28 10:33:52, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2020-04-28 10:34:23, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2020-04-28 10:34:23, Error MOUPG CDlpActionProductKeyValidate::ReportDownlevelInstallChannel(3135): Result = 0x8A010101
2020-04-28 10:34:23, Error MOUPG ProductKey: Failed to report Host OS channel to telemetry.
2020-04-28 10:34:26, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2020-04-28 10:37:24, Error CSI 00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #10# from Windows::Rtl::SystemImplementation:
irectRegistryProvider::SysQueryValueKey(flags = 0, key = 55c ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion'), vn = [l:25 ml:26]'CurrentMajorVersionNumber', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]2020-04-28 10:37:24, Error CSI 00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #9# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:63]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\', vn = [l:25 ml:26]'CurrentMajorVersionNumber', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2020-04-28 10:37:24, Error CSI 00000003 (F) STATUS_OBJECT_NAME_NOT_FOUND #38# from Windows::Rtl::SystemImplementation:
irectRegistryProvider::SysQueryValueKey(flags = 0, key = 55c ('\REGISTRY\MACHINE\SYSTEM\Setup'), vn = [l:7 ml:8]'Compact', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]2020-04-28 10:37:24, Error CSI 00000004 (F) STATUS_OBJECT_NAME_NOT_FOUND #37# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:31]'\Registry\Machine\SYSTEM\Setup\', vn = [l:7 ml:8]'Compact', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2020-04-28 10:37:24, Error CSI 00000005 (F) STATUS_OBJECT_NAME_NOT_FOUND #45# from Windows::Rtl::SystemImplementation:
irectRegistryProvider::SysQueryValueKey(flags = 0, key = 544 ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion'), vn = [l:11 ml:12]'BuildBranch', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]2020-04-28 10:37:24, Error CSI 00000006 (F) STATUS_OBJECT_NAME_NOT_FOUND #44# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:63]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\', vn = [l:11 ml:12]'BuildBranch', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2020-04-28 10:37:34, Error CSI 00000007 (F) STATUS_OBJECT_NAME_NOT_FOUND #75# from Windows::Rtl::SystemImplementation:
irectRegistryProvider::SysQueryValueKey(flags = 0, key = 5a0 ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts'), vn = [l:21 ml:22]'Arial Nova (TrueType)', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]2020-04-28 10:37:34, Error CSI 00000008 (F) STATUS_OBJECT_NAME_NOT_FOUND #74# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:69]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts\', vn = [l:21 ml:22]'Arial Nova (TrueType)', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
VS2019 DEBUGGER INFO
Excepción producida en 0x000007FEE417F70F (UpdateAgent.dll) en SetupHost.exe: 0xC0000005: Infracción de acceso al escribir en la ubicación 0x0000000000000048.
LOG RECORDER BEFORE CRASH
Info FCAcquirerDCAT: Using production url: [https://fe3.delivery.mp.microsoft.com:443/UpdateMetadataService/updates/search/v1/bydeviceinfo/]
Info FCAcquirerDCAT: Searching *DB*.xml.cab in local repository [C:\$WINDOWS.~BT\Sources\uup\metadata]
Info FCAcquirerDCAT: Number of CompDBs found [1]
Info FCAcquirerDCAT: Copying file from local repository [C:\$WINDOWS.~BT\Sources\uup\metadata\desktoptargetcompdb_neutral.xml.cab]
Info FCAcquirerDCAT: Searching UpdateAgent.dll in local UpdateAgent path [C:\$WINDOWS.~BT\Sources]
Info FCAcquirerDCAT: Copying UpdateAgent.dll from [C:\$WINDOWS.~BT\Sources\UpdateAgent.dll] to [C:\$WINDOWS.~BT\DUImageSandbox\metadata\UpdateAgent.dll]
Info FCAcquirerDCAT: Loading Update Agent from [C:\$WINDOWS.~BT\DUImageSandbox\metadata\UpdateAgent.dll]
Info FCAcquirerDCAT: Creating Deployment Session object
Info FCAcquirerDCAT: Session Version [1]
Info FCAcquirerDCAT: Sandbox path [C:\$WINDOWS.~BT\DUImageSandbox]
Info FCAcquirerDCAT: Info2version [2]
Info FCAcquirerDCAT: Session data [{ "ModuleID" : "ImageLocalCompDB" }]
Info FCAcquirerDCAT: ActionList path: [C:\$WINDOWS.~BT\DUImageSandbox\ActionList.xml]
Info FCAcquirerDCAT: Calling GenerateDownloadRequest on Deployment Session object
Error 00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #10# from Windows::Rtl::SystemImplementation:
irectRegistryProvider::SysQueryValueKey(flags = 0, key = 55c ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion'), vn = [l:25 ml:26]'CurrentMajorVersionNumber', kvic = 2, kvi = 2, disp = 0)Error 00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #9# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:63]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\', vn = [l:25 ml:26]'CurrentMajorVersionNumber', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)
Error 00000003 (F) STATUS_OBJECT_NAME_NOT_FOUND #38# from Windows::Rtl::SystemImplementation:
irectRegistryProvider::SysQueryValueKey(flags = 0, key = 55c ('\REGISTRY\MACHINE\SYSTEM\Setup'), vn = [l:7 ml:8]'Compact', kvic = 2, kvi = 2, disp = 0)Error 00000004 (F) STATUS_OBJECT_NAME_NOT_FOUND #37# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:31]'\Registry\Machine\SYSTEM\Setup\', vn = [l:7 ml:8]'Compact', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)
Error 00000005 (F) STATUS_OBJECT_NAME_NOT_FOUND #45# from Windows::Rtl::SystemImplementation:
irectRegistryProvider::SysQueryValueKey(flags = 0, key = 544 ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion'), vn = [l:11 ml:12]'BuildBranch', kvic = 2, kvi = 2, disp = 0)Error 00000006 (F) STATUS_OBJECT_NAME_NOT_FOUND #44# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:63]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\', vn = [l:11 ml:12]'BuildBranch', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)
Info Started DPX phase: Resume and Download Job
Info Started DPX phase: Apply Deltas Provided In File
Info Ended DPX phase: Apply Deltas Provided In File
Info Started DPX phase: Apply Deltas Provided In File
Info Ended DPX phase: Apply Deltas Provided In File
Info Ended DPX phase: Resume and Download Job
Error 00000007 (F) STATUS_OBJECT_NAME_NOT_FOUND #75# from Windows::Rtl::SystemImplementation:
irectRegistryProvider::SysQueryValueKey(flags = 0, key = 5a0 ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts'), vn = [l:21 ml:22]'Arial Nova (TrueType)', kvic = 2, kvi = 2, disp = 0)Error 00000008 (F) STATUS_OBJECT_NAME_NOT_FOUND #74# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:69]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts\', vn = [l:21 ml:22]'Arial Nova (TrueType)', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)
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