The Windows Store will not install after MUCH troubleshooting.

J

jon123nyc

Hi.


I'm not a windows expert, but I am used to researching and following relevant instructions from forums, etc., and I can't find a solution anywhere that actually solves this. I'm running Windows 10 Edu, 64 bit. Not relevant but, 32gb ram, 9th gen i7 portable.


After the update last month, my windows apps wouldn't work or update, etc. As I ignored the issue diligently (as I don't really use metro apps, withe the exception of DTS and Dolby Atmos via the Dolby Access app, I think it's called, and they were still configured and operating without need of opening the actual app), the Windows Store App disappeared.


I noticed yesterday that Win Def Firewall was giving an error, and as I began to research, I realized that the two might have been related. Errors were saying that it couldn't register with Microsoft. I don't have the links or actual errors anymore, because I, after about 12 futile hours, I opted to reset the PC. Oh yes, It's worth mentioning that among the first things I did was to create a new account, and run AV (none found).


Creating a new acct. did not go well, as it was creating them with various other issues, including the ones I was hoping it would fix...a big part in my decision to reset and not post here, yet. I tried the fixes I've done today, but left them out here, for brevity. See below, please.


I tried sys file checker, which found corruption that it couolnd't fix. Ran dism, scanned again, and it found no problems. Scheduled chkdsk for my os drive and my drive (partition really) with my Program Files Folders. My appdata folders were kept local. It found a few issues, nothing major (it's a 2 month old Samsung evo m.2), and fixed nothing in the bigger picture.


So, I reset via Update and Security, keeping ONLY files:


The firewall error is not there any longer, and the few apps I have are working, like calc. They weren't before, or were opening briefly before fc. Dolby and DTS are gone, and I can't use this pc for what I've been using it for. :=\ Because, the MS Store will still not install via Powershell command:
get-appxpackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


In order here is what I've done today since resetting:


Created or verified existence of C:\Windows\AppReadiness and C:\Windows\AUInstallAgent. )as per Windows 10 Store fails with 0x80073CF9)


sfc /scannow - no integrity violations

wsreset.exe - results in "you'll need a new app to open this ms-store link" (or something like that)

the below mentioned powershell commandlets, and then wsreset again. Same result.

Reboot

I've stopped the services other posts were advised to and then tried the above again.


I have 2 .bat files, one specifically for this issue, that stops those services the other, for windows update issues that the burned in troubleshooter wouldn't fix. which included net cmds, flushing net settings (dns, winsock,,etc). Yes, both downloaded from reputable sources, and inspected it myself.


After running the web flush, etc., I rebooted and tried again. Nothing. This is the error given in p[owershell. From what I can see, it's only due to it trying to reinitialize apps that were already working. Some of the error msg had disappeared from the window.

+ CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception
+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it
modifies are currently in use.
error 0x80073D02: Unable to install because the following apps need to be closed
Microsoft.Windows.StartMenuExperienceHost_10.0.18362.449_neutral_neutral_cw5n1h2txyewy.
NOTE: For additional information, look for [ActivityId] b425b168-1fc6-0008-d571-26b4c61fd601 in the Event Log or use
the command line Get-AppPackageLog -ActivityID b425b168-1fc6-0008-d571-26b4c61fd601
At line:1 char:38
+ ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception
+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF9, Install failed. Please contact your software vendor.
(Exception from HRESULT: 0x80073CF9)
error 0x80070490: Unable to update the status for package
windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy (Clear=0x0, Set=0x400).
NOTE: For additional information, look for [ActivityId] b425b168-1fc6-0008-0772-26b4c61fd601 in the Event Log or use
the command line Get-AppPackageLog -ActivityID b425b168-1fc6-0008-0772-26b4c61fd601
At line:1 char:38
+ ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : WriteError: (C:\Windows\Imme...ppXManifest.xml:String) [Add-AppxPackage], IOException
+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand



I followed the instruction in the error and got:


PS C:\WINDOWS\system32> Get-AppPackageLog -ActivityID b425b168-1fc6-0008-0772-26b4c61fd601
PS C:\WINDOWS\system32>


I don't know if I'm supposed to know where that lot is saved?


ANY help would be GREATLY appreciated.


-J

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