T
TheresaJM178
Hello, I am in desperate need of help. My laptop is not able to detected some WiFi networks. It will show many other WiFi connections available but not the ones I need (eg. in my own apartment or a friend's apartment or school etc.).
I've tried many things and nothing has fixed it. It is also hard because it does detect other Networks, only some don't show, so it is not as easy to narrow down. At my boyfriend's place, for example, my computer can find the 2.4G connection but not the 5G connection. He suggested it might be a protocol issue, meaning it's a hardware issue really. I really hope there's a solution that does not require a new laptop.
Here is my computer information:
System
Network Adapter Wi-Fi Driver Infromation
I can provide more information if needed.
Here is what I've tried already:
1. Turning the WiFi connection on and off/Turning the computer on and off.
2. Updating my WiFi adapter driver. (While at it I updated other drivers as well.)
3. Control Panel -> All Control Panels -> Troubleshooting -> All Categories -> Network Adapter -> Advanced -> follow the troubleshooting steps. The only issue found was that I don't have a default wifi selected.
4. command prompt -> netsh int ip reset resetlog.txt; ipconfig /release; ipconfig /renew
I restarted the pc regardless to see if the issue was resolved and it was not.
5. Device Manager -> Network Adapter -> Intel(R) Wireless-N 7260 and uninstall the driver. Then I went to Windows PowerShell restart-computer -force and watched if the issue got resolved. The driver was back and available in the device manager but the WiFi that I am looking for is still not detected. (It's worth mentioning now that I am able to access/see/connect to this WiFi from two other laptops and two other phones. I really think this issue is specific to my computer or that the issue is in my computer.
I don't know what else to try. I saw a post about installing some troubleshooter and all but it seemed sketchy and unofficial so I want to avoid those routes and rather ask here first. I would like to avoid having to completely hard reset my computer since backing it up would be a huge pain at the moment. Is there anything else I can try?
Thank you for any advice.
Continue reading...
I've tried many things and nothing has fixed it. It is also hard because it does detect other Networks, only some don't show, so it is not as easy to narrow down. At my boyfriend's place, for example, my computer can find the 2.4G connection but not the 5G connection. He suggested it might be a protocol issue, meaning it's a hardware issue really. I really hope there's a solution that does not require a new laptop.
Here is my computer information:
System
Model: Lenovo Yoga 2
Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 2.4GHz
System Processor: 64-bit OS, x64-based processor
Network Adapter Wi-Fi Driver Infromation
Description: Intel(R) Wireless-N 7260
Driver Provider: Intel; Driver Date: 2019-04-29; Driver Version 18.33.17.1
Manufacturer: Intel Corporation
Provider: Microsoft
Version: 17.15.0.5
Instance Status Flags: 0x180200a
Device Manager Status Code: 0
IfType: 71
Physical Media Type: 9
I can provide more information if needed.
Here is what I've tried already:
1. Turning the WiFi connection on and off/Turning the computer on and off.
2. Updating my WiFi adapter driver. (While at it I updated other drivers as well.)
3. Control Panel -> All Control Panels -> Troubleshooting -> All Categories -> Network Adapter -> Advanced -> follow the troubleshooting steps. The only issue found was that I don't have a default wifi selected.
4. command prompt -> netsh int ip reset resetlog.txt; ipconfig /release; ipconfig /renew
- The first command (netsh ...) Reset got OK ! on most items, but at the end there are about 12 items that just show Resetting , OK! so it is hard to tell what is resetting. One of those said Resetting , failed. Access is denied. So there is that.
- Both the release and renew commands say No operation can be performed on <name> while it has its media disconnected.
I restarted the pc regardless to see if the issue was resolved and it was not.
5. Device Manager -> Network Adapter -> Intel(R) Wireless-N 7260 and uninstall the driver. Then I went to Windows PowerShell restart-computer -force and watched if the issue got resolved. The driver was back and available in the device manager but the WiFi that I am looking for is still not detected. (It's worth mentioning now that I am able to access/see/connect to this WiFi from two other laptops and two other phones. I really think this issue is specific to my computer or that the issue is in my computer.
I don't know what else to try. I saw a post about installing some troubleshooter and all but it seemed sketchy and unofficial so I want to avoid those routes and rather ask here first. I would like to avoid having to completely hard reset my computer since backing it up would be a huge pain at the moment. Is there anything else I can try?
Thank you for any advice.
Continue reading...