unable to update anything and error messages

H

Hicham

few days ago i started having this error message( when i try to open the
internet explorer or mozilla) saying that c:\\windows\aaApatch\AcLayers.DLL
is not compatible or contains an error..
now i can't update anything..norton..windows..windows
defender..antispy..they all fail..
what can i do please?
Thank you
 
D

dean-dean

Try this. Go to Start Menu\Programs\Accessories and right-click on Command
Prompt. Choose "Run as Administrator". Then type the command:

sfc /scannow

Press enter on your keyboard.

The System File Checker scan may take awhile this scans all system files.

You could also type the command:

sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll

This gives a report, or tries to repair, that particular file.


"Hicham" <Hicham@discussions.microsoft.com> wrote in message
news:5CA1E9DF-0490-4EDD-868E-3D609EC4DA7F@microsoft.com...
> few days ago i started having this error message( when i try to open the
> internet explorer or mozilla) saying that
> c:\\windows\aaApatch\AcLayers.DLL
> is not compatible or contains an error..
> now i can't update anything..norton..windows..windows
> defender..antispy..they all fail..
> what can i do please?
> Thank you
 
H

Hicham

Thank you for that dean-dean
done the scan and it said found some corrupted files but could not resolve
them..
any idea what else i can try now?
thank you


"dean-dean" wrote:

> Try this. Go to Start Menu\Programs\Accessories and right-click on Command
> Prompt. Choose "Run as Administrator". Then type the command:
>
> sfc /scannow
>
> Press enter on your keyboard.
>
> The System File Checker scan may take awhile this scans all system files.
>
> You could also type the command:
>
> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
>
> This gives a report, or tries to repair, that particular file.
>
>
> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
> news:5CA1E9DF-0490-4EDD-868E-3D609EC4DA7F@microsoft.com...
> > few days ago i started having this error message( when i try to open the
> > internet explorer or mozilla) saying that
> > c:\\windows\aaApatch\AcLayers.DLL
> > is not compatible or contains an error..
> > now i can't update anything..norton..windows..windows
> > defender..antispy..they all fail..
> > what can i do please?
> > Thank you
>
>
 
D

dean-dean

When you type just this command:

sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll

does it say there were "no integrity violations found" or does it say that
there's an error?

"Hicham" <Hicham@discussions.microsoft.com> wrote in message
news:C96A91C7-21AC-49A2-856B-049D7AFACBD5@microsoft.com...
> Thank you for that dean-dean
> done the scan and it said found some corrupted files but could not resolve
> them..
> any idea what else i can try now?
> thank you
>
>
> "dean-dean" wrote:
>
>> Try this. Go to Start Menu\Programs\Accessories and right-click on
>> Command
>> Prompt. Choose "Run as Administrator". Then type the command:
>>
>> sfc /scannow
>>
>> Press enter on your keyboard.
>>
>> The System File Checker scan may take awhile this scans all system
>> files.
>>
>> You could also type the command:
>>
>> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
>>
>> This gives a report, or tries to repair, that particular file.
>>
>>
>> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
>> news:5CA1E9DF-0490-4EDD-868E-3D609EC4DA7F@microsoft.com...
>> > few days ago i started having this error message( when i try to open
>> > the
>> > internet explorer or mozilla) saying that
>> > c:\\windows\aaApatch\AcLayers.DLL
>> > is not compatible or contains an error..
>> > now i can't update anything..norton..windows..windows
>> > defender..antispy..they all fail..
>> > what can i do please?
>> > Thank you
>>
>>
 
H

Hicham

no it just says scan finished,windows protection found corrupted files but
cannot fix them


"dean-dean" wrote:

> When you type just this command:
>
> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
>
> does it say there were "no integrity violations found" or does it say that
> there's an error?
>
> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
> news:C96A91C7-21AC-49A2-856B-049D7AFACBD5@microsoft.com...
> > Thank you for that dean-dean
> > done the scan and it said found some corrupted files but could not resolve
> > them..
> > any idea what else i can try now?
> > thank you
> >
> >
> > "dean-dean" wrote:
> >
> >> Try this. Go to Start Menu\Programs\Accessories and right-click on
> >> Command
> >> Prompt. Choose "Run as Administrator". Then type the command:
> >>
> >> sfc /scannow
> >>
> >> Press enter on your keyboard.
> >>
> >> The System File Checker scan may take awhile this scans all system
> >> files.
> >>
> >> You could also type the command:
> >>
> >> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
> >>
> >> This gives a report, or tries to repair, that particular file.
> >>
> >>
> >> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
> >> news:5CA1E9DF-0490-4EDD-868E-3D609EC4DA7F@microsoft.com...
> >> > few days ago i started having this error message( when i try to open
> >> > the
> >> > internet explorer or mozilla) saying that
> >> > c:\\windows\aaApatch\AcLayers.DLL
> >> > is not compatible or contains an error..
> >> > now i can't update anything..norton..windows..windows
> >> > defender..antispy..they all fail..
> >> > what can i do please?
> >> > Thank you
> >>
> >>
>
>
 
D

dean-dean

Try this. Open Control Panel > Windows Update. Click on "View update
history". Is there an entry "Update for Windows Vista (KB935280)"?
If there is, go back to the main Windows Update window and click on
"Installed Updates" (on the left-hand side of the window, at the bottom),
and remove "Update for Microsoft Windows (KB935280)" (only). Then go here:

http://go.microsoft.com/fwlink/?LinkID=88379

Download and install the appropriate Package for your computer.

If that update is not listed in "View update history", then just go to that
page and download and install the appropriate Package for your computer.


"Hicham" <Hicham@discussions.microsoft.com> wrote in message
news:C105CDFD-A47B-4794-A356-C809C34222F5@microsoft.com...
> no it just says scan finished,windows protection found corrupted files but
> cannot fix them
>
>
> "dean-dean" wrote:
>
>> When you type just this command:
>>
>> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
>>
>> does it say there were "no integrity violations found" or does it say
>> that
>> there's an error?
>>
>> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
>> news:C96A91C7-21AC-49A2-856B-049D7AFACBD5@microsoft.com...
>> > Thank you for that dean-dean
>> > done the scan and it said found some corrupted files but could not
>> > resolve
>> > them..
>> > any idea what else i can try now?
>> > thank you
>> >
>> >
>> > "dean-dean" wrote:
>> >
>> >> Try this. Go to Start Menu\Programs\Accessories and right-click on
>> >> Command
>> >> Prompt. Choose "Run as Administrator". Then type the command:
>> >>
>> >> sfc /scannow
>> >>
>> >> Press enter on your keyboard.
>> >>
>> >> The System File Checker scan may take awhile this scans all system
>> >> files.
>> >>
>> >> You could also type the command:
>> >>
>> >> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
>> >>
>> >> This gives a report, or tries to repair, that particular file.
>> >>
>> >>
>> >> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
>> >> news:5CA1E9DF-0490-4EDD-868E-3D609EC4DA7F@microsoft.com...
>> >> > few days ago i started having this error message( when i try to open
>> >> > the
>> >> > internet explorer or mozilla) saying that
>> >> > c:\\windows\aaApatch\AcLayers.DLL
>> >> > is not compatible or contains an error..
>> >> > now i can't update anything..norton..windows..windows
>> >> > defender..antispy..they all fail..
>> >> > what can i do please?
>> >> > Thank you
>> >>
>> >>
>>
>>
 
H

Hicham

hey mate..
did as u said at the end is said acces denied..error 80070005:(
its driving me mad..
norton finaly was updating and it worked..but windows update and windows
defender still wont..and i still get that error message about apppatch
folder..


"dean-dean" wrote:

> Try this. Open Control Panel > Windows Update. Click on "View update
> history". Is there an entry "Update for Windows Vista (KB935280)"?
> If there is, go back to the main Windows Update window and click on
> "Installed Updates" (on the left-hand side of the window, at the bottom),
> and remove "Update for Microsoft Windows (KB935280)" (only). Then go here:
>
> http://go.microsoft.com/fwlink/?LinkID=88379
>
> Download and install the appropriate Package for your computer.
>
> If that update is not listed in "View update history", then just go to that
> page and download and install the appropriate Package for your computer.
>
>
> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
> news:C105CDFD-A47B-4794-A356-C809C34222F5@microsoft.com...
> > no it just says scan finished,windows protection found corrupted files but
> > cannot fix them
> >
> >
> > "dean-dean" wrote:
> >
> >> When you type just this command:
> >>
> >> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
> >>
> >> does it say there were "no integrity violations found" or does it say
> >> that
> >> there's an error?
> >>
> >> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
> >> news:C96A91C7-21AC-49A2-856B-049D7AFACBD5@microsoft.com...
> >> > Thank you for that dean-dean
> >> > done the scan and it said found some corrupted files but could not
> >> > resolve
> >> > them..
> >> > any idea what else i can try now?
> >> > thank you
> >> >
> >> >
> >> > "dean-dean" wrote:
> >> >
> >> >> Try this. Go to Start Menu\Programs\Accessories and right-click on
> >> >> Command
> >> >> Prompt. Choose "Run as Administrator". Then type the command:
> >> >>
> >> >> sfc /scannow
> >> >>
> >> >> Press enter on your keyboard.
> >> >>
> >> >> The System File Checker scan may take awhile this scans all system
> >> >> files.
> >> >>
> >> >> You could also type the command:
> >> >>
> >> >> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
> >> >>
> >> >> This gives a report, or tries to repair, that particular file.
> >> >>
> >> >>
> >> >> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
> >> >> news:5CA1E9DF-0490-4EDD-868E-3D609EC4DA7F@microsoft.com...
> >> >> > few days ago i started having this error message( when i try to open
> >> >> > the
> >> >> > internet explorer or mozilla) saying that
> >> >> > c:\\windows\aaApatch\AcLayers.DLL
> >> >> > is not compatible or contains an error..
> >> >> > now i can't update anything..norton..windows..windows
> >> >> > defender..antispy..they all fail..
> >> >> > what can i do please?
> >> >> > Thank you
> >> >>
> >> >>
> >>
> >>
>
>
 
D

dean-dean

I'm not clear at what point you got the "acces denied error". Did the
message occur when you were trying to uninstall the update? Is "Update for
Windows Vista (KB935280)" listed in your "View update history"?


"Hicham" <Hicham@discussions.microsoft.com> wrote in message
news:B3DC8C78-76D6-494E-8462-17C406B2C532@microsoft.com...
> hey mate..
> did as u said at the end is said acces denied..error 80070005:(
> its driving me mad..
> norton finaly was updating and it worked..but windows update and windows
> defender still wont..and i still get that error message about apppatch
> folder..
>
>
> "dean-dean" wrote:
>
>> Try this. Open Control Panel > Windows Update. Click on "View update
>> history". Is there an entry "Update for Windows Vista (KB935280)"?
>> If there is, go back to the main Windows Update window and click on
>> "Installed Updates" (on the left-hand side of the window, at the bottom),
>> and remove "Update for Microsoft Windows (KB935280)" (only). Then go
>> here:
>>
>> http://go.microsoft.com/fwlink/?LinkID=88379
>>
>> Download and install the appropriate Package for your computer.
>>
>> If that update is not listed in "View update history", then just go to
>> that
>> page and download and install the appropriate Package for your computer.
>>
>>
>> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
>> news:C105CDFD-A47B-4794-A356-C809C34222F5@microsoft.com...
>> > no it just says scan finished,windows protection found corrupted files
>> > but
>> > cannot fix them
>> >
>> >
>> > "dean-dean" wrote:
>> >
>> >> When you type just this command:
>> >>
>> >> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
>> >>
>> >> does it say there were "no integrity violations found" or does it say
>> >> that
>> >> there's an error?
>> >>
>> >> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
>> >> news:C96A91C7-21AC-49A2-856B-049D7AFACBD5@microsoft.com...
>> >> > Thank you for that dean-dean
>> >> > done the scan and it said found some corrupted files but could not
>> >> > resolve
>> >> > them..
>> >> > any idea what else i can try now?
>> >> > thank you
>> >> >
>> >> >
>> >> > "dean-dean" wrote:
>> >> >
>> >> >> Try this. Go to Start Menu\Programs\Accessories and right-click on
>> >> >> Command
>> >> >> Prompt. Choose "Run as Administrator". Then type the command:
>> >> >>
>> >> >> sfc /scannow
>> >> >>
>> >> >> Press enter on your keyboard.
>> >> >>
>> >> >> The System File Checker scan may take awhile this scans all system
>> >> >> files.
>> >> >>
>> >> >> You could also type the command:
>> >> >>
>> >> >> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
>> >> >>
>> >> >> This gives a report, or tries to repair, that particular file.
>> >> >>
>> >> >>
>> >> >> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
>> >> >> news:5CA1E9DF-0490-4EDD-868E-3D609EC4DA7F@microsoft.com...
>> >> >> > few days ago i started having this error message( when i try to
>> >> >> > open
>> >> >> > the
>> >> >> > internet explorer or mozilla) saying that
>> >> >> > c:\\windows\aaApatch\AcLayers.DLL
>> >> >> > is not compatible or contains an error..
>> >> >> > now i can't update anything..norton..windows..windows
>> >> >> > defender..antispy..they all fail..
>> >> >> > what can i do please?
>> >> >> > Thank you
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>
 
H

Hicham

yes it was dean-dean..then i uninstalled it and installed it from the
link..it downloaded fine but at the end it said acces denied..error 80070005

"dean-dean" wrote:

> I'm not clear at what point you got the "acces denied error". Did the
> message occur when you were trying to uninstall the update? Is "Update for
> Windows Vista (KB935280)" listed in your "View update history"?
>
>
> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
> news:B3DC8C78-76D6-494E-8462-17C406B2C532@microsoft.com...
> > hey mate..
> > did as u said at the end is said acces denied..error 80070005:(
> > its driving me mad..
> > norton finaly was updating and it worked..but windows update and windows
> > defender still wont..and i still get that error message about apppatch
> > folder..
> >
> >
> > "dean-dean" wrote:
> >
> >> Try this. Open Control Panel > Windows Update. Click on "View update
> >> history". Is there an entry "Update for Windows Vista (KB935280)"?
> >> If there is, go back to the main Windows Update window and click on
> >> "Installed Updates" (on the left-hand side of the window, at the bottom),
> >> and remove "Update for Microsoft Windows (KB935280)" (only). Then go
> >> here:
> >>
> >> http://go.microsoft.com/fwlink/?LinkID=88379
> >>
> >> Download and install the appropriate Package for your computer.
> >>
> >> If that update is not listed in "View update history", then just go to
> >> that
> >> page and download and install the appropriate Package for your computer.
> >>
> >>
> >> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
> >> news:C105CDFD-A47B-4794-A356-C809C34222F5@microsoft.com...
> >> > no it just says scan finished,windows protection found corrupted files
> >> > but
> >> > cannot fix them
> >> >
> >> >
> >> > "dean-dean" wrote:
> >> >
> >> >> When you type just this command:
> >> >>
> >> >> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
> >> >>
> >> >> does it say there were "no integrity violations found" or does it say
> >> >> that
> >> >> there's an error?
> >> >>
> >> >> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
> >> >> news:C96A91C7-21AC-49A2-856B-049D7AFACBD5@microsoft.com...
> >> >> > Thank you for that dean-dean
> >> >> > done the scan and it said found some corrupted files but could not
> >> >> > resolve
> >> >> > them..
> >> >> > any idea what else i can try now?
> >> >> > thank you
> >> >> >
> >> >> >
> >> >> > "dean-dean" wrote:
> >> >> >
> >> >> >> Try this. Go to Start Menu\Programs\Accessories and right-click on
> >> >> >> Command
> >> >> >> Prompt. Choose "Run as Administrator". Then type the command:
> >> >> >>
> >> >> >> sfc /scannow
> >> >> >>
> >> >> >> Press enter on your keyboard.
> >> >> >>
> >> >> >> The System File Checker scan may take awhile this scans all system
> >> >> >> files.
> >> >> >>
> >> >> >> You could also type the command:
> >> >> >>
> >> >> >> sfc /SCANFILE=C:\Windows\AppPatch\AcLayers.dll
> >> >> >>
> >> >> >> This gives a report, or tries to repair, that particular file.
> >> >> >>
> >> >> >>
> >> >> >> "Hicham" <Hicham@discussions.microsoft.com> wrote in message
> >> >> >> news:5CA1E9DF-0490-4EDD-868E-3D609EC4DA7F@microsoft.com...
> >> >> >> > few days ago i started having this error message( when i try to
> >> >> >> > open
> >> >> >> > the
> >> >> >> > internet explorer or mozilla) saying that
> >> >> >> > c:\\windows\aaApatch\AcLayers.DLL
> >> >> >> > is not compatible or contains an error..
> >> >> >> > now i can't update anything..norton..windows..windows
> >> >> >> > defender..antispy..they all fail..
> >> >> >> > what can i do please?
> >> >> >> > Thank you
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>
 
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