HP Pavillion Laptop stuck in administrator x:\windows\system32>

A

augie47au

I have a computer from deceased estate for wife, reloaded windows 10, office 2019, etc proceeded to create a recovery drive and computer finished. When I restarted it would not reboot.

Proceeded to dos and found it was stuck in administrator x:\windows\system32> .

I tried to cd in dos but it will not change.......can you help. Thanking you in anticipation.

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