R
Rokurouta
Hello! I'm currently having some issues with my microphone & speaker that I'd love to get some help on as it feels like I've tried everything already.
Description of the issue:
Microphone seems to work fine, then randomly it will stop picking up audio. Only way to fix is to unplug/replug or disabling/reenabling device is sound manager. This fix works for a random period of time, then must be redone again. Sometimes I go for 7 hours without needing to fix it, sometimes 20 minutes. I am fairly certain that it is turning off and back on, then bugging out upon turning back on but I'm not 100% sure. I have speakers plugged in, and sometimes I'll hear a slight pop sound (which im guessing is the speaker turning off and on) and this is also when I'll check my mic to see it no longer functioning (Speakers still function normally). When it stops functioning however, it is still seen in the list of input devices, and the microphone in the bottom right corner states that it's still using my mic. Blue snowball being used.
List of fixes I've attempted:
- Setting Mic as the default device to use
- Uninstalling and reinstalling mic drivers
- Uninstalling and reinstalling USB drivers (in device manager)
- Installing realtek audio drivers ( I thought I had them already, but couldn't find them so I did a clean install)
On the topic of realtek drivers, after installing them it seems to pick up my headphones and speaker as the same source, so now the only way for me to use my speakers is to unplug my headset. Would love guidance on how to fix that as well!
- Going into power management settings and disabling USB selective suspend
- Resetting CMOS on the motherboard
- Going into Bios and disabling then reenabling the xhci USB controllers
- Going into device manager and turning off the ability for the computer to turn off the device for power management (Done for all USB devices, USB hubs, and Human Interface devices)
- Updating windows, and NVidia drivers
- Trying different USB ports
- Troubleshooting the mic both while it's functioning normally and when it's stopped functioning. Windows detects no issue
- Ran virus scans, no viruses detected
- sfc /scannow done as well
At this point the only fixes I can think of are getting a new mic / mic cable or potentially upgrading my PSU? I also feel like I have attempted other fixes, but those are all the ones that came to mind. Thanks so much for any suggestions/help, this issue has been getting on my nerves for a while now.
Specs:
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20190615190020.000000-300
Processor: AMD Ryzen 7 3700X 8-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 16
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce RTX 2070 SUPER
Hard Drives: C: 465 GB (85 GB Free); E: 1862 GB (1443 GB Free);
Motherboard: ASRock X570 Phantom Gaming 4, s/n M80-C6009100711
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To Be Filled By O.E.M.
Antivirus: Windows Defender, Disabled
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Description of the issue:
Microphone seems to work fine, then randomly it will stop picking up audio. Only way to fix is to unplug/replug or disabling/reenabling device is sound manager. This fix works for a random period of time, then must be redone again. Sometimes I go for 7 hours without needing to fix it, sometimes 20 minutes. I am fairly certain that it is turning off and back on, then bugging out upon turning back on but I'm not 100% sure. I have speakers plugged in, and sometimes I'll hear a slight pop sound (which im guessing is the speaker turning off and on) and this is also when I'll check my mic to see it no longer functioning (Speakers still function normally). When it stops functioning however, it is still seen in the list of input devices, and the microphone in the bottom right corner states that it's still using my mic. Blue snowball being used.
List of fixes I've attempted:
- Setting Mic as the default device to use
- Uninstalling and reinstalling mic drivers
- Uninstalling and reinstalling USB drivers (in device manager)
- Installing realtek audio drivers ( I thought I had them already, but couldn't find them so I did a clean install)
On the topic of realtek drivers, after installing them it seems to pick up my headphones and speaker as the same source, so now the only way for me to use my speakers is to unplug my headset. Would love guidance on how to fix that as well!
- Going into power management settings and disabling USB selective suspend
- Resetting CMOS on the motherboard
- Going into Bios and disabling then reenabling the xhci USB controllers
- Going into device manager and turning off the ability for the computer to turn off the device for power management (Done for all USB devices, USB hubs, and Human Interface devices)
- Updating windows, and NVidia drivers
- Trying different USB ports
- Troubleshooting the mic both while it's functioning normally and when it's stopped functioning. Windows detects no issue
- Ran virus scans, no viruses detected
- sfc /scannow done as well
At this point the only fixes I can think of are getting a new mic / mic cable or potentially upgrading my PSU? I also feel like I have attempted other fixes, but those are all the ones that came to mind. Thanks so much for any suggestions/help, this issue has been getting on my nerves for a while now.
Specs:
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20190615190020.000000-300
Processor: AMD Ryzen 7 3700X 8-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 16
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce RTX 2070 SUPER
Hard Drives: C: 465 GB (85 GB Free); E: 1862 GB (1443 GB Free);
Motherboard: ASRock X570 Phantom Gaming 4, s/n M80-C6009100711
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To Be Filled By O.E.M.
Antivirus: Windows Defender, Disabled
Continue reading...