H
HarrBarr
I come to you today, distraught, frustrated, but mostly confused. I am having some serious issues with high DPC latency.
I recently built a new computer within the last 2 months and have discovered a nagging issue that has yet to be solved.
I'm talking about Storport.sys.
The computer runs great, plays games and launches my DAW (ableton Live) with no problems.
Every couple of hours or so, the system will hang up for a sec, followed by distorted audio, bit-crush-like sound quality, and sometimes a laggy mouse response. I have to unplug my Focusrite Scarlett 2i2 from the USB port and plug it back in to make everything sound proper again. When it first was booted up after assembly, I would notice opening Task Manager would cause the system to severely lock up and lag, way beyond usage and required a hard reset.
Here are a list of things I've tried to solve this issue:
LatencyMon would report a DPC count of over 100,000 from Storport.sys alone.
So, fellow PC tuners and builders, I have to ask; what gives? Can someone help me with this dilemma? I wish this was a pre-built PC only on the condition that I could reach out to the company and have them diagnose this tragedy. Is it a bad motherboard? Bad set of wires?
Continue reading...
I recently built a new computer within the last 2 months and have discovered a nagging issue that has yet to be solved.
I'm talking about Storport.sys.
The computer runs great, plays games and launches my DAW (ableton Live) with no problems.
Every couple of hours or so, the system will hang up for a sec, followed by distorted audio, bit-crush-like sound quality, and sometimes a laggy mouse response. I have to unplug my Focusrite Scarlett 2i2 from the USB port and plug it back in to make everything sound proper again. When it first was booted up after assembly, I would notice opening Task Manager would cause the system to severely lock up and lag, way beyond usage and required a hard reset.
Here are a list of things I've tried to solve this issue:
- Installed LatencyMon to identify the culprits of the lag (Storport.sys)
- Swapped hardware cables, as well as swapped both M.2's to different ports
- Freshly installed windows, with nothing other than keyboard and mouse plugged in to test the latency
- Unplugged my Sata Drives and one M.2, booting and using only one M.2
- Run memtest on a USB drive and tested Ram
- Checked all my disks and their health, scanning for issues
- Disabled USB 3 support on the mobo, and then re-enabling it after it didn't make a difference
- Updated drivers using Driver Booster/GeForce Experience/AMD chipset
- Rolled back AMD SATA controller drivers to see if there is a compatibility issue there
- Updated ASUS bios and modified the tuning profile (OC Tuner/Basic) for variance in case of performance issues
- Changed settings to High Performance and no sleeping in the Power Management page of Control Panel
- Reset CMOS battery
LatencyMon would report a DPC count of over 100,000 from Storport.sys alone.
So, fellow PC tuners and builders, I have to ask; what gives? Can someone help me with this dilemma? I wish this was a pre-built PC only on the condition that I could reach out to the company and have them diagnose this tragedy. Is it a bad motherboard? Bad set of wires?
Continue reading...