Mouse disappears every time we log out of user and try to log in again - windows 10

M

Menachem Glik

Hi,

Recently every time we log off / switch user , leaving the computer for few minutes, when coming back / tying to log in again, the mouse pointer disapear and even the mouse light is off. It takes the mouse ~5-7 minutes to turn on again, first light, then the pointer comes back to the screen. Also, we try for few min to move the mouse / click the buttons and first after few minutes every clicks it makes the mouse sounds, then only after 5-7 minutes we have the mouse cursor back.


We have windows 10.


What could be the problem?? It's very frustrating.

Any idea?

I tried to update the mouse driver but it's up to date.


Thanks.

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