"DNS operation refused." while Configuring DNS Root Anchors

X

xclch

Hi,

I am going to explain my problem, I have a large network where I currently have several DNS servers (WSERVER2012) that are also domain controllers and the DNS configurations are replicated from each other. When configuring DNSSEC in this environment, I have a problem when I try to activate trust anchors on one of the servers.

When I run the command "dnscmd / RetrieveRootTrustAnchors" with administrator permissions, it returns the following error. That after looking it up in the microsoft documentation it does not give me any additional information apart from "DNS operation refused".

##############################################################################
C:\> dnscmd /RetrieveRootTrustAnchors
Are you sure you want to Retrieve and add root trust anchors (activating DNSSEC validation)? (y/n) y

Command failed: RCODE_REFUSED 9005 0x232D
##############################################################################

Also, I have reviewed the firewall rules and logs in case the download blocked but it was not. I've also checked with wireshark and I don't see any connection attempt by the server when I run the command. I have tried on other DNS servers with the same result. I have no error or warning in the event viewer. So there seems to be something on the server(s) that is not letting the above command run.

I have also tried to try adding the DNSKEY manually but I think the procedure is not correct.

Is there a solution to activate the trust anchors or any additional tests to clarify the case?

Thank you very much and greetings,

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