Cannot connect to Drobo 5N2 with Win 10 Pro

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BobBloch

I have 2 computers (Win 10 Home and Win 10 Pro) connected via Ethernet using a Netgear switch (accessing the Internet). Also, on this switch is a printer and a Drobo 5N2 NAS. I can access the printer from both computers, and I can access the NAS from the "Home" computer but not the "Pro".

Looking at File Explorer on the Home computer I see the Drobo listed under Network and it is fully accessible and functional. When I do the same with the Pro computer it is nowhere to be seen. I have checked both computers and the Drobo NAS to ensure all have been updated to currently available updates. I can successfully "ping" the NAS from both computers. I have used the Drobo Dashboard to successfully find and access the data and statistics for the NAS from both computers, and have uploaded a diagnostic file from the NAS to the manufacturer and all has been found to be normal.

The only conclusion I can reach is that there is some setting in Pro that I have overlooked, and I don't know what it is.

How can I access the contents of my Drobo 5N2 from the "Pro" computer?


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