J
Jalzor
Hi,
I am using Windows 10 Pro and on Friday I was prompted to install an Update, I clicked on Restart & Update and came back to this BSOD:
I waited for over 15min and rebooted manually. On the next boot, windows tried to uninstall the update but after a few minutes it displayed the same BSOD, then the computer rebooted itself. I let it loop for 10min before turning the PC off.
After creating a recovery drive from a Windows 10 Home laptop, I booted on it and tried to perform the following operations:
- Startup Repair
- Remove update
- Repair system files in command lines
Note: I tried SFC with the proper offline argument ("sfc /scannow /offbootdir=C:\ /offwindir=C:\windows") and the same result
At that point, I had no more message that windows is trying to repair when I turn on the PC, just a 5sec bootloop with the motherboard logo (Windows logo does not appear). As I needed to work, I moved my additional HDD/SSD (keeping the C: drive in place) and the GPU to my backup machine but I still can't fix my usual workstation.
I also tried:
Creating a recovery disk from a Windows 10 Pro => Same result as with the Windows 10 Home recovery key
Browsing the C: drive in command line => I have access to everything and managed to save a few critical files
Now my understanding of the situation is that the system files are corrupted by the failed update but I can't figure out why I can't repair my windows install. I could just format but I have a few files I would like to recover from that disk...
My question is: what steps can I take to repair that Windows install or go into Safe Mode to make it easier to backup my files ?
Thanks for your time,
J.
Continue reading...
I am using Windows 10 Pro and on Friday I was prompted to install an Update, I clicked on Restart & Update and came back to this BSOD:
I waited for over 15min and rebooted manually. On the next boot, windows tried to uninstall the update but after a few minutes it displayed the same BSOD, then the computer rebooted itself. I let it loop for 10min before turning the PC off.
After creating a recovery drive from a Windows 10 Home laptop, I booted on it and tried to perform the following operations:
- Startup Repair
- Remove update
- Repair system files in command lines
Note: I tried SFC with the proper offline argument ("sfc /scannow /offbootdir=C:\ /offwindir=C:\windows") and the same result
At that point, I had no more message that windows is trying to repair when I turn on the PC, just a 5sec bootloop with the motherboard logo (Windows logo does not appear). As I needed to work, I moved my additional HDD/SSD (keeping the C: drive in place) and the GPU to my backup machine but I still can't fix my usual workstation.
I also tried:
Creating a recovery disk from a Windows 10 Pro => Same result as with the Windows 10 Home recovery key
Browsing the C: drive in command line => I have access to everything and managed to save a few critical files
Now my understanding of the situation is that the system files are corrupted by the failed update but I can't figure out why I can't repair my windows install. I could just format but I have a few files I would like to recover from that disk...
My question is: what steps can I take to repair that Windows install or go into Safe Mode to make it easier to backup my files ?
Thanks for your time,
J.
Continue reading...