B
bambismonkey
When I try to log in to the Microsoft store and other places with a new browser or device it seeks to verify that I am who I say I am.
I changed my account e-mail address in December 2019 and that is correctly displayed at the top of the message. But the only account that I can send the verification e-mail to is the one I changed from in December and which I no longer have access to.
I attempted to create a support ticket but all options require selection of a product and general account security is not listed and there is not a 'none of the above' option either. I'm happy to provide the e-mail address and an image taken of the subject message if you tell me where to send it to.
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I changed my account e-mail address in December 2019 and that is correctly displayed at the top of the message. But the only account that I can send the verification e-mail to is the one I changed from in December and which I no longer have access to.
I attempted to create a support ticket but all options require selection of a product and general account security is not listed and there is not a 'none of the above' option either. I'm happy to provide the e-mail address and an image taken of the subject message if you tell me where to send it to.
Continue reading...