Wireless Desktop 900 Keyboard Not Working Mouse Works

K

Kodrei

I am using the keyboard/mouse with a Surface 7, and while the mouse works fine, the keyboard input doesn't.


Steps I have taken:

1) Replace Batteries

2) Try keyboard/mouse on different device (Dell laptop running windows 10)

3) Uninstall/Reinstall drivers

4) Update WIndows

5) Run keyboard troubleshooter

6) Reboot Surface (duh!)


The first time I used the keyboard/mouse on the Surface, both devices worked fine. Next time I tried to use the keyboard/mouse, the mouse worked fine, but the keyboard didn't. I fiddled around with things, and somehow managed to get it working again (not sure what exactly fixed it) Keyboard/mouse worked fine for a while, and suddenly the keyboard stopped working again.

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