E
Elizabeth.B
I posted this question yesterday, however I have a few new problems now.
My local Disk (C
has about 27GB of space, It only has 1.5GB free after deleting almost everything from my laptop.
I noticed that the thing taking up so much space (over 20GB) is a folder labeled 'Windows', it has thousands of files. I can't delete any files from this folder to have some storage space.
I wanted to make a fresh start on my laptop because it seemed pretty messed up so I tried to do a factory reset, but there isn't even enough disk space to do this, as I need at least 5GB more space to be able to reset this laptop with its default settings and a new Windows 10 that isn't taking up all my storage. There are no other files on this laptop apart from the ones that I can't delete.
The reason I needed to clear my disk space in the first place was to be able to run an app that can fix problems I have on my phone, so nothing is really working out at the moment.
I also need this laptop to be able to do my online classes, and because there is such low storage i usually get cut off a few times in each class and have to join back in the call.
Recently I've found a new problem when trying to open Windows Edge, it stays open for a few seconds and then crashes/closes. Also, when my teacher sent me a PDF file yesterday it didn't let me open it, there was a very brief blank screen and then it disappears. I have a feeling I probably deleted an important file that allowed me to use microsoft edge or internet explorer.
Also, a problem I've had for a while is that when the laptop tells me it wants to do an update, it goes through with the update fine, taking a while to load to 100%, and just before it finishes it says something along the lines of 'We couldn't complete the updates, undoing changes.'
I've tried all of the solutions on YouTube for the storage problem, I tried the disk clean up, clearing up the softwareDistrubution file, the %temp% file, prefetch, clearing the rubbish bin, all of my documents (aka my school work and some photos) have been moved to an external hard drive, so there really isn't anything on here except for that huge Windows file that can't be removed.
These are a few different problems, maybe I should ask them in separate posts, however I think they might all be related.
Hopefully somebody knows why the file is taking up so much space and how I can get rid of it! I've had these storage problems for over a year and I've spend the last two days consistently trying to fix this so it would be nice to have a working laptop again :/
Continue reading...
My local Disk (C
has about 27GB of space, It only has 1.5GB free after deleting almost everything from my laptop.I noticed that the thing taking up so much space (over 20GB) is a folder labeled 'Windows', it has thousands of files. I can't delete any files from this folder to have some storage space.
I wanted to make a fresh start on my laptop because it seemed pretty messed up so I tried to do a factory reset, but there isn't even enough disk space to do this, as I need at least 5GB more space to be able to reset this laptop with its default settings and a new Windows 10 that isn't taking up all my storage. There are no other files on this laptop apart from the ones that I can't delete.
The reason I needed to clear my disk space in the first place was to be able to run an app that can fix problems I have on my phone, so nothing is really working out at the moment.
I also need this laptop to be able to do my online classes, and because there is such low storage i usually get cut off a few times in each class and have to join back in the call.
Recently I've found a new problem when trying to open Windows Edge, it stays open for a few seconds and then crashes/closes. Also, when my teacher sent me a PDF file yesterday it didn't let me open it, there was a very brief blank screen and then it disappears. I have a feeling I probably deleted an important file that allowed me to use microsoft edge or internet explorer.
Also, a problem I've had for a while is that when the laptop tells me it wants to do an update, it goes through with the update fine, taking a while to load to 100%, and just before it finishes it says something along the lines of 'We couldn't complete the updates, undoing changes.'
I've tried all of the solutions on YouTube for the storage problem, I tried the disk clean up, clearing up the softwareDistrubution file, the %temp% file, prefetch, clearing the rubbish bin, all of my documents (aka my school work and some photos) have been moved to an external hard drive, so there really isn't anything on here except for that huge Windows file that can't be removed.
These are a few different problems, maybe I should ask them in separate posts, however I think they might all be related.
Hopefully somebody knows why the file is taking up so much space and how I can get rid of it! I've had these storage problems for over a year and I've spend the last two days consistently trying to fix this so it would be nice to have a working laptop again :/
Continue reading...