D
diegogonzalez388
Hi,
I'm getting random crashes from a while now and couldn't and I still don't know what is causing this.
I built this PC less than a year ago and I started having random crashes, being while gaming or just browsing a webpage which doesn't seem when it's running heavy processes.
I checked that video drivers are updated as well that no devices have conflict in the device manager.
I've attached the minidump file, from the last crash along with system info here, if required I also have the big DMP, if required I can upload that as well.
1drv.ms
This is the error event I got from the event viewer.
-----------------------------
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 6/13/2020 4:16:29 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff8023b8a4690, 0xfffff58228f796f8, 0xffffa901621e6930). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 3410fa23-4e7d-4989-9371-78a63ebe55ee.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-06-13T19:16:29.227932800Z" />
<EventRecordID>23271</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>DESKTOP-B39V0B1</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000007e (0xffffffffc0000005, 0xfffff8023b8a4690, 0xfffff58228f796f8, 0xffffa901621e6930)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">3410fa23-4e7d-4989-9371-78a63ebe55ee</Data>
</EventData>
</Event>
-----------------------------
My system spects
-----------------------------
[System Summary]
Item Value
OS Name Microsoft Windows 10 Home Single Language
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-B39V0B1
System Manufacturer Gigabyte Technology Co., Ltd.
System Model X570 GAMING X
System Type x64-based PC
System SKU Default string
Processor AMD Ryzen 7 3700X 8-Core Processor, 3593 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F2, 6/6/2019
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product X570 GAMING X
BaseBoard Version x.x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.752"
User Name DESKTOP-B39V0B1\diego
Time Zone Argentina Standard Time
Installed Physical Memory (RAM) 15.9 GB
Total Physical Memory 15.9 GB
Available Physical Memory 9.90 GB
Total Virtual Memory 20.7 GB
Available Virtual Memory 10.3 GB
Page File Space 4.75 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
-----------------------------
Thanks!
Continue reading...
I'm getting random crashes from a while now and couldn't and I still don't know what is causing this.
I built this PC less than a year ago and I started having random crashes, being while gaming or just browsing a webpage which doesn't seem when it's running heavy processes.
I checked that video drivers are updated as well that no devices have conflict in the device manager.
I've attached the minidump file, from the last crash along with system info here, if required I also have the big DMP, if required I can upload that as well.
Microsoft OneDrive
This is the error event I got from the event viewer.
-----------------------------
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 6/13/2020 4:16:29 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff8023b8a4690, 0xfffff58228f796f8, 0xffffa901621e6930). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 3410fa23-4e7d-4989-9371-78a63ebe55ee.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-06-13T19:16:29.227932800Z" />
<EventRecordID>23271</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>DESKTOP-B39V0B1</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000007e (0xffffffffc0000005, 0xfffff8023b8a4690, 0xfffff58228f796f8, 0xffffa901621e6930)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">3410fa23-4e7d-4989-9371-78a63ebe55ee</Data>
</EventData>
</Event>
-----------------------------
My system spects
-----------------------------
[System Summary]
Item Value
OS Name Microsoft Windows 10 Home Single Language
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-B39V0B1
System Manufacturer Gigabyte Technology Co., Ltd.
System Model X570 GAMING X
System Type x64-based PC
System SKU Default string
Processor AMD Ryzen 7 3700X 8-Core Processor, 3593 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F2, 6/6/2019
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product X570 GAMING X
BaseBoard Version x.x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.752"
User Name DESKTOP-B39V0B1\diego
Time Zone Argentina Standard Time
Installed Physical Memory (RAM) 15.9 GB
Total Physical Memory 15.9 GB
Available Physical Memory 9.90 GB
Total Virtual Memory 20.7 GB
Available Virtual Memory 10.3 GB
Page File Space 4.75 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
-----------------------------
Thanks!
Continue reading...