A
AyushiGarg21
This is a serious and urgent issue need your attention after windows 13 June 2020 update
I am facing the issue that laptop battery does not charge. The battery icon in the taskbar now says 255% available but shows the visual of the battery being empty, and clicking on the icon in the tray it says 100% Fully Charged or no battery present (keeps changing)
Ever since Windows Update installed new firmware on 13 June 2020 into my Asus laptop (W10 1903) the systems does not work on battery at all The firmware Windows Update installed on 13 June 2020 killed charging and access to the battery which showed it was slowly draining while plugged in and on or off. The Firmware needs to be rolled back or working firmware needs to be supplied by Windows Update.
What does 255% Available (Plugged In) mean when I mouse over the tray icon? Why does it say 100% Available (Plugged In) when I click on the tray icon which shows an empty battery image? Why is the system no longer working on the battery which has only been used for 26 cycles and was like new?
How do I roll back the system firmware update to restore system access to the battery and proper reporting of battery state. Battery report now shows nothing and no history but I have copies of battery reports from before the update which show a perfectly good battery and brief usage history.
This issue needs immediate attention!
Continue reading...
I am facing the issue that laptop battery does not charge. The battery icon in the taskbar now says 255% available but shows the visual of the battery being empty, and clicking on the icon in the tray it says 100% Fully Charged or no battery present (keeps changing)
Ever since Windows Update installed new firmware on 13 June 2020 into my Asus laptop (W10 1903) the systems does not work on battery at all The firmware Windows Update installed on 13 June 2020 killed charging and access to the battery which showed it was slowly draining while plugged in and on or off. The Firmware needs to be rolled back or working firmware needs to be supplied by Windows Update.
What does 255% Available (Plugged In) mean when I mouse over the tray icon? Why does it say 100% Available (Plugged In) when I click on the tray icon which shows an empty battery image? Why is the system no longer working on the battery which has only been used for 26 cycles and was like new?
How do I roll back the system firmware update to restore system access to the battery and proper reporting of battery state. Battery report now shows nothing and no history but I have copies of battery reports from before the update which show a perfectly good battery and brief usage history.
This issue needs immediate attention!
Continue reading...