Windows 10 upgrade 1909 and 2004 requires a manual uninstall of McAfee VirusScan Enterprise Edition that is not installed any longer on the system

R

Robert WP

Windows 10 upgrade 1909 and 2004 requires a manual uninstall of McAfee VirusScan Enterprise Edition that is not installed, I'm stuck in version 1809 because every time I attempt to ugrade to 1909 or 2004 the upgrade detects a software package that was installed on my system 10 years ago. I uninstalled McAFee VirusScan Enterprise Edition about 10 years ago when I first started using Microsoft Defender's predecessor on Windows 7. I have search my registry thoroughly and any McAfee remnants have been deleted. I have scanned my whole system and there is no other references to McAfee but the upgrade still does not install. I have searched for a solution at the McAfee website and they want a support contract to fix the problem, but my question is what file/database is the 1909/2004 upgrade looking at to point to a software package that is not installed on the system?


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