Blue Screen Restart with Bug Check Error

B

BWong2005

Hi,

My Windows Server 2012 R2 suffers a blue screen restart lately and from the event log, I found there's a bugcheck error (133)" and after searching, seems there's a hotfix (see below link) published before to fix this problem.






Unfortunately, seems the hotfix file is no longer available for download now, pls advise what can I do now to solve this blue screen issue.


Event Log for your reference :

------------------------------------------------------------------------------------------------------------------

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 6/20/2020 1:51:28 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxxx
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 062020-26953-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-06-19T17:51:28.000000000Z" />
<EventRecordID>1082245</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>HKVM01</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0x0000000000000000)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">062020-26953-01</Data>
</EventData>
</Event>

------------------------------------------------------------------------------------------------------------------


Thanks!!

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