Windows Experience Index Score and Aero not working

[loghome]

Hello,
I've browsed the threads here and tried several suggestions, but haven't
found one to work yet. I've tried to get Aero to work (it's not an option
from Personal Appearance / Themes) as evidently I don't have an updated
Experience Index Score. I've never been able to run an Experience Index
Score, as it always crashes at the same point. So, it seems I've got to fix
the experience index score before I can fix Aero.

I've run the "winsat formal -v" command from the command line but this
process bombs out too. From the results, it appears the conflict is as
follows:


Requesting a file the size of 536870912 located at physical offset 0x10000.
Error: Failed to properly assess the disk.
The drive cannot locate a specific area or track on the disk


I've partitioned the drive, however, the Experience Index didn't work prior
to partitioning either.

System spec's:
Dell XPS 410 Dual Core 6600 @2.4ghz
4GB RAM (though Vista 32 bit identifies only 3GB)
nVidia GeForce 7900 GS 256mb
500GB drive
Vista Home Premium 32 bit

System purchased new in Feb, 2007 and came with Vista loaded. I've never
been able to run the Experience Index or get Aero to run. I've only
addressed now as I just bought a 24" monitor.

Thanks for your help!
Loghome

 

[Mick Murphy]

It is under Warranty take it back!

"loghome" wrote:

> Hello,
> I've browsed the threads here and tried several suggestions, but haven't
> found one to work yet. I've tried to get Aero to work (it's not an option
> from Personal Appearance / Themes) as evidently I don't have an updated
> Experience Index Score. I've never been able to run an Experience Index
> Score, as it always crashes at the same point. So, it seems I've got to fix
> the experience index score before I can fix Aero.
>
> I've run the "winsat formal -v" command from the command line but this
> process bombs out too. From the results, it appears the conflict is as
> follows:
>
>
> Requesting a file the size of 536870912 located at physical offset 0x10000.
> Error: Failed to properly assess the disk.
> The drive cannot locate a specific area or track on the disk
>
>
> I've partitioned the drive, however, the Experience Index didn't work prior
> to partitioning either.
>
> System spec's:
> Dell XPS 410 Dual Core 6600 @2.4ghz
> 4GB RAM (though Vista 32 bit identifies only 3GB)
> nVidia GeForce 7900 GS 256mb
> 500GB drive
> Vista Home Premium 32 bit
>
> System purchased new in Feb, 2007 and came with Vista loaded. I've never
> been able to run the Experience Index or get Aero to run. I've only
> addressed now as I just bought a 24" monitor.
>
> Thanks for your help!
> Loghome
>

 

[Richard G. Harper]

If it never worked, you need warranty repair or replacement of the unit.

--
Richard G. Harper [MVP Shell/User] rgharper@gmail.com
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
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"loghome" <loghome@discussions.microsoft.com> wrote in message
news:72E1ABF3-9E45-46A6-B82D-DF7F26FFFE4D@microsoft.com...
> Hello,
> I've browsed the threads here and tried several suggestions, but haven't
> found one to work yet. I've tried to get Aero to work (it's not an option
> from Personal Appearance / Themes) as evidently I don't have an updated
> Experience Index Score. I've never been able to run an Experience Index
> Score, as it always crashes at the same point. So, it seems I've got to
> fix
> the experience index score before I can fix Aero.
>
> I've run the "winsat formal -v" command from the command line but this
> process bombs out too. From the results, it appears the conflict is as
> follows:
>
>
> Requesting a file the size of 536870912 located at physical offset
> 0x10000.
> Error: Failed to properly assess the disk.
> The drive cannot locate a specific area or track on the disk
>
>
> I've partitioned the drive, however, the Experience Index didn't work
> prior
> to partitioning either.
>
> System spec's:
> Dell XPS 410 Dual Core 6600 @2.4ghz
> 4GB RAM (though Vista 32 bit identifies only 3GB)
> nVidia GeForce 7900 GS 256mb
> 500GB drive
> Vista Home Premium 32 bit
>
> System purchased new in Feb, 2007 and came with Vista loaded. I've never
> been able to run the Experience Index or get Aero to run. I've only
> addressed now as I just bought a 24" monitor.
>
> Thanks for your help!
> Loghome
>