D
DCPartners
Hi there
We have a Macbook Pro machine the latest one and we install Windows 10 Pro Build 2004 via Boot Camp. The installation is running smoothly
When we are about to deploy to the user, we ran an Event Viewer and we found this following error:
-------
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0
The details view of this entry contains further information.
Log Name: System
Source: WHEA-Logger
Event ID: 18
Level: Error
User: LOCAL SERVICE
OpCode: Info
Logged: 29/06/2020 12:32:44 AM
Task Category: None
Keywords:
Computer: XXX
-------
The machine is running as normal ... no error comes up on the screen OR no BSOD.
The challenge is that we contacted Apple and Apple Support said due to it's Windows issue they suggest to Microsoft first. We did contact Microsft support and not be able to proceed further as only dealing with WIndows 10 on Windows device.
Can you point us in the right direction here? Do we need to worry about this processor error issue?
What I've noticed it looks like something to do Sleep mode as we noticed the time logs. Again needs to more investigation on this.
I'm appreciated your feedback.
Thanks
Continue reading...
We have a Macbook Pro machine the latest one and we install Windows 10 Pro Build 2004 via Boot Camp. The installation is running smoothly
When we are about to deploy to the user, we ran an Event Viewer and we found this following error:
-------
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0
The details view of this entry contains further information.
Log Name: System
Source: WHEA-Logger
Event ID: 18
Level: Error
User: LOCAL SERVICE
OpCode: Info
Logged: 29/06/2020 12:32:44 AM
Task Category: None
Keywords:
Computer: XXX
-------
The machine is running as normal ... no error comes up on the screen OR no BSOD.
The challenge is that we contacted Apple and Apple Support said due to it's Windows issue they suggest to Microsoft first. We did contact Microsft support and not be able to proceed further as only dealing with WIndows 10 on Windows device.
Can you point us in the right direction here? Do we need to worry about this processor error issue?
What I've noticed it looks like something to do Sleep mode as we noticed the time logs. Again needs to more investigation on this.
I'm appreciated your feedback.
Thanks
Continue reading...