H
HernanBiasotti
Hello,
I'm trying to update my Dell G7 7588 notebook from 1909 to 2004 version, but the update keeps failing after a few reboots. Then, it rolls back to the previous version. I've already ran the Windows Update troubleshooter, renamed and deleted the softwaredistribution folder, and some other things said in this forum that would help. None of them did. I ran SetupDiag after the error and it shows this:
Matching Profile found: FindRollbackFailure - 3A43C9B5-05B3-4F7C-A955-88F991BB5A48
SetupDiag version: 1.6.0.0
System Information:
Machine Name = HERNAN-NOTEBOOK
Manufacturer = Dell Inc.
Model = G7 7588
HostOSArchitecture = 1033
FirmwareType = UEFI
BiosReleaseDate = 20190715000000.000000+000
BiosVendor = 1.11.1
BiosVersion = 1.11.1
HostOSVersion = 10.0.18363
HostOSBuildString = 18362.1.amd64fre.19h1_release.190318-1202
TargetOSBuildString = 10.0.19041.1 (vb_release.191206-1406)
HostOSLanguageId =
HostOSEdition = Core
RegisteredAV = Windows Defender
FilterDrivers = FileInfo
UpgradeStartTime = 1/7/2020 16:42:56
UpgradeEndTime = 1/7/2020 18:20:29
UpgradeElapsedTime = 01:37:33
CV = EtkohScVDkuzobIc
ReportId =
Error: SetupDiag reports rollback failure found.
Last Phase = Post First Boot
Last Operation = Ensure suspended services are stopped
Error = 0xC1900101-0x40017
LogEntry:
Refer to "System Error Codes - Win32 apps" for error information.
Last Setup Phase:
Phase Name: Post First Boot
Phase Started: 1/7/2020 18:19:17
Phase Ended: 1/7/2020 18:20:27
Phase Time Delta: 00:01:10
Completed Successfully? True
Last Setup Operation:
Operation Name: Ensure suspended services are stopped
Operation Started: 1/7/2020 18:20:27
Operation Ended: 1/1/0001 00:00:00
Operation Time Delta: 0:00:00:00,0000000
Completed Successfully? False
There's a whole folder with logs that were exported from SetupDiag, but I don't know how to upload them here.
What can I do?
Continue reading...
I'm trying to update my Dell G7 7588 notebook from 1909 to 2004 version, but the update keeps failing after a few reboots. Then, it rolls back to the previous version. I've already ran the Windows Update troubleshooter, renamed and deleted the softwaredistribution folder, and some other things said in this forum that would help. None of them did. I ran SetupDiag after the error and it shows this:
Matching Profile found: FindRollbackFailure - 3A43C9B5-05B3-4F7C-A955-88F991BB5A48
SetupDiag version: 1.6.0.0
System Information:
Machine Name = HERNAN-NOTEBOOK
Manufacturer = Dell Inc.
Model = G7 7588
HostOSArchitecture = 1033
FirmwareType = UEFI
BiosReleaseDate = 20190715000000.000000+000
BiosVendor = 1.11.1
BiosVersion = 1.11.1
HostOSVersion = 10.0.18363
HostOSBuildString = 18362.1.amd64fre.19h1_release.190318-1202
TargetOSBuildString = 10.0.19041.1 (vb_release.191206-1406)
HostOSLanguageId =
HostOSEdition = Core
RegisteredAV = Windows Defender
FilterDrivers = FileInfo
UpgradeStartTime = 1/7/2020 16:42:56
UpgradeEndTime = 1/7/2020 18:20:29
UpgradeElapsedTime = 01:37:33
CV = EtkohScVDkuzobIc
ReportId =
Error: SetupDiag reports rollback failure found.
Last Phase = Post First Boot
Last Operation = Ensure suspended services are stopped
Error = 0xC1900101-0x40017
LogEntry:
Refer to "System Error Codes - Win32 apps" for error information.
Last Setup Phase:
Phase Name: Post First Boot
Phase Started: 1/7/2020 18:19:17
Phase Ended: 1/7/2020 18:20:27
Phase Time Delta: 00:01:10
Completed Successfully? True
Last Setup Operation:
Operation Name: Ensure suspended services are stopped
Operation Started: 1/7/2020 18:20:27
Operation Ended: 1/1/0001 00:00:00
Operation Time Delta: 0:00:00:00,0000000
Completed Successfully? False
There's a whole folder with logs that were exported from SetupDiag, but I don't know how to upload them here.
What can I do?
Continue reading...