Search and indexing stopped after update to Windows 10 2004

D

DaveBrooks3

After the Win 10 2004 update was installed, I could not search in File Explorer or Outlook. I could not start Windows Search in services.msc, showing Error Message: "Windows could not start the Windows Search service on the Local Computer. Error 21: the device is not ready." The Search and Indexing Troubleshooter said "Incorrect permissions on Windows Search directories".


Download and running “ResetWindowsSearchBox.ps1” did not fix the problem. I did 3 calls with Microsoft Support that did not fix the problem including downloading and installing Win10_2004_English_x64.iso.

In the Event Viewer, I saw Event 1006, Search, that said: "The Windows Search Service has failed to create the new search index. Internal error <1, 0x80070003, Failed to create application directory: E:\Search\Data\Applications\>. " I do not have an "E" drive, so I inserted a USB drive which became "E". As soon as I inserted that, Indexing began and now Search works in File Explorer and Outlook.

Continue reading...
 
Back
Top Bottom