Server 2012 R2 slow performance over all

M

mexidork

This is a DELL PowerEdge R820 / 256GB RAM / 4TB onboard storage configured as Remote Desktop Services Host /TS... running QuickBooks, MS Office 2010 STD, Symantec EndPoint Protection (basic antivirus installation ONLY)... 1 month old server... SUPER fast, super powerfull.... Part of an AD in SBS 2008 Premium... single NIC card 4 ports / 3 ports disabled. single IP... no VLANS... server is able to resolve ANY pc, DNS record with no problems... able to resolve DC by name, able to receive GP, able to update, able to do everything that I can think of.... EXCEPT... anything I open, word, excel, QuickBooks, IE.... takes forever to open... after the application is open is fast but to open anything takes 3-4 minutes.... open ticket with Symantec all looks good, created lots of exceptions for antivirus/real time scanning, open ticket with QuickBooks: files look good application was removed and reinstalled to be sure all was done correctly... check the binding order for the disabled NIC; the active one is TOP option, no errors at all in event viewers for system, application, setup, no errors at all in DELL management tool, no hard drive errors, no controllers errors.... this server is replacing an old dell poweredge 2008 STD with 24GB RAM... the old DELL opens the same applications way faster than the new one... same Quicken version; old server opens Quicken in seconds, new one 3-4 minutes..... Real time monitoring NEVER goes above 1% for CPU and 3% for memory utilization.... one more thing... removed antivirus 100% restart... same performance without antivirus.....


Any ideas will be great as of how to troubleshoot the slow performance....


Thank you!

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