S
ShehryarKhan2
A few days ago, I was using Movies & TV app when a BSoD occurred. The info I obtained from Event Viewer is this:
After this there were no BSoDs but I've noticed the following problems:
I've tried the following:
So far the the problems have not been solved.
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'The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000324, 0x0000000000000002, 0x0000000000000001, 0xfffff8030e39e12a'
After this there were no BSoDs but I've noticed the following problems:
- Windows runs more slowly with high CPU usage if I use any app like settings, file explorer, chrome etc.
- Windows boots more slowly and when I turn it on after sleep, there is a black screen for a long time before the lock screen shows up.
- Errors like 'Hardware Error code 193', ''HxOutlook.exe' and 'dwm.exe' stopped responding'' have started to appear in the Reliability Monitor.
I've tried the following:
- full defender scan (no issues)
- Sfc scannow
- Hardware troubleshoot (no issues)
- Verifier.exe (no issues)
- Dell's hardware tests (no issues)
- Performance monitor reports also shows no anomalies other than high CPU usage.
So far the the problems have not been solved.
Continue reading...