I can install software but not play a dvd.

K

KeptRaccoon1301

Hi!

This has been an issue for quite a while. While I can install software from cd/dvd's in my TSSTcorp DVD+-RW SH-216BB ATA Device I can not get it to play any movies. This is a DVD Drive specifically labeled to play CD's, DVD-RW and DVD and yet none play. The drive is recognized in Explorer. But when I attempt to play the drive bay pops open and a message pops up asking me to insert a disc.

I have un-installed and re-installed drivers for this drive. I generally use the VLC player for playing video.

Windows Build 1909

I've checked the registry values and they are correct. I don't know what else to do.

Help???

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